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August 2024 by Paul McConnell
The store is conveniently located next to downtown Pasadena and the freeway. And the customer service is always pleasant, personable and flowing nicely. The only drawback is the tiny corner mall parking lot but I’ll take it!
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August 2024 by Albert Santos
I was in and out in less than 2 minutes and this in not the first time I’ve been at this UPS store. The two workers at this store are so efficient. Please keep up the good work. ????????
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July 2024 by Micki Zurcher
I’ve been going to Lake Street Pasadena UPS for several years now and whenever I send my files in they’re printed by the time I get there and they’re perfect. Rick has always been just amazing and so helpful and kind.
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July 2024 by Angelo Dibello
Rude, not friendly, with an attitude.
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May 2024 by Isabelle Leibig
The cashier was extremely helpful and polite. She completed my transaction in a few minutes.
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March 2024 by Marisol Aynat
Always fast and nice people
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March 2024 by Teresa Rocha
Very disappointed in this place. I went there to buy stamps for Valentine’s Day, and to mail a couple of cards to my kids and grandkids. They had Baskin Robbins gift certificates in them for the Valentines holiday and they were never received. I’m going to mail my items directly through the United States Postal Service. I don’t trust this place now and won’t go back.It seems there’s no accountability or safeguards in place when they just put it in a random mail bin that anyone can rifle through and not actually make it to the USPS, as mine disappeared. So disappointing.
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January 2024 by Wilbert Jones IV
Fast and efficient
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November 2023 by Antonio Roderick
Quick and efficient.
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November 2023 by Jessica Doe
manager and sales associate was just extremely rude, just refused to do my return for me
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October 2023 by Steph Couvrette
Super quick and efficient return of Amazon products.
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June 2023 by Brian Wright
Zero accountability. Shipped a ups package that based on the value required a signature at drop off, they refused to sign because they "are not UPS". How the hell do I actually get the insured value I paid for. Screw these people.
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June 2023 by ivana bandic
It's a wonderful store! Rick is so kind, helpful and professional. I am definitely coming back and recommending this store to my neighbors.
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June 2023 by Dawn Apang
My go to spot! Very hard working and accommodating people at this location. It’s a breeze every time I go there. Would highly recommend.
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December 2022 by Marisa S.
Don't get your stuff delivered here, just don't. Especially if you are disable and can't pick up your package. Someone has to have the same name or address as you. Stupid strict rules. And they have crap all over their shop.
