Toyota Pasadena is known for its outstanding service throughout the car buying experience. The dealership prioritizes listening to customers, providing information, and suggesting solutions. Many reviews highlight the professional and pressure-free environment, allowing customers to take their time while exploring options. Whether browsing for a van or an SUV, shoppers appreciate the quality of Toyota vehicles, even if they come at a higher price. Several customers praised the helpfulness of the staff, particularly mentioning employees like Andre, Miguel, and Armen, who made the buying process smooth and enjoyable. They provided thorough support without applying pressure, making first-time buyers feel comfortable and informed. The dealership's transparency and professionalism are frequently noted, as is the comfortable waiting area for those getting service. Customers also appreciate the lack of upselling during service appointments. Overall, Toyota Pasadena is highly recommended for its friendly staff, efficient processes, and commitment to customer satisfaction, making it a reliable choice for both purchasing and servicing vehicles.
Just went for a few parts but it was a good experience.
November 2025
Koko, Andre, Alex, and Manny were all great help with purchasing my GT86. Each one of them provided outstanding customer service. This was my first time purchasing a car at a dealership and they made my experience a breeze. Would definitely recommend this location, if you have dealership anxiety. Thank you guys so much!... read full comment
November 2025
We service our car here regularly. There’s two John’s who work there & they’ve always been a huge help.
