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December 2023 by Hannah Bazzell
The best and biggest one. Great bra selection
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December 2023 by L P
The cashiers were welcoming, friendly and helpful. Did not have any problems other than my size not being available but it was during Black Friday so I don't blame them for it. I got a really good deal on my shoes and their website availability was really helpful. This store also had shoes available which the West Covina did not. The store was very clean and organized, so I will definitely be coming back!
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December 2023 by Karla J
I really used to love Torrid but the quality is getting worse and worse and for being a size inclusive store, they don’t carry many sizes in the store.I went in today needing a pair of pants. I am a size 4/5 in torrid. They had two pair of jeans and a size 5 and of leggings and a size 5, not a single other pair of pants past a size 3.How are you being inclusive but not carry all of your sizes in the store?I am a pair shape, and even though the pants may be the right size depending on the cut and everything, they may look awful on me, so I really hate ordering online (you can’t track your order).It’s always more expensive in store than online because they run separate sales. That doesn’t bother me but the fact that I could only jeans and leggings, and a size 5 that is ridiculous for being a plus size store.I even asked the lady that works there and she’s basically said they have no control over what comes in.It’s shameful for a plus life store not to have a range of options.I am a size 2 or a size 3 in the top, so there is plenty of options there, but there were not very many larger sizes in the top.Sad
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December 2023 by Karla J.
The only reason that I got two stars is because the people that work there are very helpful.It's really sad the selection that they have in sizing. I prefer to get my pants in store because I got a big butt and even the right size pants sometimes don't fit my donkey booty, right.Typically I wear a size 4 or size 5. When I went in today midweek there was very little selection of pants in my size. The lady that worked there helped me look. We found a pair of jeans and those leggings that come wrapped up like pantyhose. No pants that I could wear to work at all.It's really sad that a size inclusive store makes you order the larger sizes online. If I'm gonna have to order my pants online, I might order from someone else because Amazon is a hell of a lot cheaper, faster, and easier to return if it doesn't work.If it weren't for the staff there, it would be one star or less .
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October 2023 by Carolyn Maldonado
Had a visitor at did not like this location very rude not properly trained do not recommend this location
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October 2023 by Angelica Alatorre
Started shopping here about 10 years now, love their bras and some blouses. It’s very hard for me to find great looking blouses.
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October 2023 by Jacqui Harper
It's a nice and clean store in a location with parking and wheelchair accessible. There was no cashier around though to help me or check me out for a short while.
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October 2023 by Leslie Gaines
Probably the biggest Torrid around and if they don’t have your size on the floor, they have it in the back. Super clean!
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August 2023 by Candy Razo
Very organized and the workers very nice and helpful
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August 2023 by tg halsted
Excellent service!
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June 2023 by Daisy Cakey Pants f.
Awesome!
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June 2023 by Shelley Huerta
I shop Torrid all the time, never left a review before but after visiting the store for a return today, I just HAD to!The sales associates in this store are always nice. Everyone is so helpful and they don't hound on you and give you space to shop. Dressing rooms are always clean and the merchandise is always tidy. Wonderful store to shop at!I'm giving kudos to Miranda, the sales associate who helped me with my return today. She went above and beyond in my opinion. They were pretty busy when I came in. She greeted me with a smile and was happy to assist me. I had to exchange a few items for different sizes and she took care of it quickly and was just really nice! Wonderful employee.. thank you!
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April 2023 by A Quevedo
I would like to shop here again. It was too short of a visit to really experience this place but from what I saw it was pretty good. The associates were very friendly.
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April 2023 by Joanne P.
I always forget there is a torrid here, its in a plaza with old navy, nordstrom rack and other stores its nice that its a big store, separated by bras and bathing suits and the casual and dressy side. All the employees were super helpful and friendly. They have a small jewelry section. I love torrid jewelry, such good quality and cute styles. They have a great dressing room area with 6 individual rooms with a large mirror and sitting area. Overall this is a cute torrid, will be back.
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December 2022 by Mercedes Robinson
Of all of the Torrid stores I shop at this one is my favorite. I really like this one because its one of their bigger stores and there's a nice seating area where the fitting rooms are.Of course their customer service is top notch in my opinion.
