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“Impressive! It’s the biggest Total Wine Store I have ever been in. Well organized, great customer service, and every choice of alcohol imaginable. The staff is very friendly, and helpful. The are also nicknacks (food, soda, etc.) available as well. The prices were very reasonable, I expect higher cost as it California.”
“Great place and local owned small business with great service and variety of smoking products and Cigars and glass products for all types of smoking. Drinks , and accessories as well . Go in and it will be the only place you use I guarantee it”
“This is now my go-to liquor store in Pasadena. I immediately noticed how clean it is, and I like their selection of both candy and drinks. Their prices are great too, and it's conveniently located off the 210 freeway close to Pasadena City College. I definitely recommend this place if you need a quick coffee before class. (:”
“I've visited Universal Stop twice so far. And I will definitely continue to be a customer. It's a tiny store with 2 parking spots. I've only gone in the mornings and both times were not busy. The owner is kind enough to explain how different products compare so I can make an informed decision. The prices are average, so at least you know you're not getting ripped off. He even has a little cappuccino maker. But I don't think it's for customers haha. Overall, I do recommend this smoke shop!”
“Best customer service experience in many many years!! Purchased a vape here that had an issue as soon as I tried to turn it on it was clear the battery was inoperable (this happens a lot, but it's rare to find a shop owner who is u fee standing and willing to help). The store owner is a wonderful man. I don't know him, other than the acts of kindness he displayed today. He did an exchange, was apologetic and sweet, and helped with other questions. These times are hard. With a recent death in the family and the impacts of this pandemic, I was really anxious because money is tight and every dollar counts. The shop owner was patient, fair, and incredibly helpful. Walking out of the store I felt so heard, respected, and valued. I will from now on be driving here for ALL my vape and smoking needs. And as for today, I will be paying this kindness forward. Washington Smoke Shop, thank you for this next-level shopping experience, now I know why my friends have been telling me to come here!”
“Very interesting store with a lot of products mostly for smoking but there are also random products like lighters, ash trays and candles. The products sold here usually looks well made and of good quality. The store is clean and owner is very nice.”
“This smoke shop is always convenient and open late with the affordable prices I Like. Everything is what you would expect except their not selling menthol Newport shorts, I Think they should bring that variety back for the menthol smokers out there.”
“Family-owned, and operated, very nice place!?❤️?. I've been going there since 2007 and only had one little problem and they made good on that thank you so much?”
Tobacco Shops
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Tobacco Shops
Tobacco Shops
“Exceptional customer service with all of the staff I have interacted with. Lovely cigar recommendations. Highly recommend a visit! I always stop by when I am in town.”