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April 2021 by Kathryn Park
Reliable costumer service! They picked up my call right away and helped me resolved my internet. Thank you!
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May 2020 by Christie Simon
Don Pierson and Robert are both great professionals! They faced a difficult installation, yet did a great job! Tierzero Business Internet speed is really, really fast!!!
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March 2020 by Gina H.
We've been using Tierzero for our internet and phone system for over a year. The quality of their system is better than any internet/phone provider. Unlike the big internet/phone providers you can ALWAYS get a hold of someone immediately regarding the service or your bill. Well worth the money. We are very happy with Tierzero and would recommend them for your business.
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October 2019 by Jessica C.
will definitely recommend this company. Great customer service and quick responses. Jesus was very helpful and patient with me. He carried himself in a professional manner. Would definitely recommend! THANK YOU!!!
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April 2019 by Linda Lidh
Adam and Steve rocked it above and beyond to deal with the weirdness of my particular apartment.Right after my Tierzero Business Internet install at my new apt, I had ATT for U-verse installed and somehow the line for Tierzero Business Internet went missing after that. Adam spent around 2 hours troubleshooting and going through every single line into my unit to see if he could find the Tierzero Business Internet line. Even then he wouldn't give up!He called Steve who had one other idea about where it could be - Steve came over a day later and found the line which was literally tucked into the wall behind the control panel and barely reachable! We took down the control panel cover to get better access the hidden line and -BINGO! Success!!Adam and Steve were just truly relentless and worked so hard to help me, I really can't thank them enough!!
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April 2019 by Gertrude Funk
Tierzero Business Internet is a great internet provider. I ordered an internet package online on Saturday, they gave me a call on Sunday, and by Monday they were able to come in and install internet for me. They were so easy to work with and their customer service is amazing. The technician who came and he was very nice. He came in early, installed our internet quickly and answered all my questions. My experience with Tierzero Business Internet was so fast and easy. I definitely recommend their services.
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April 2019 by Amanda Ryan
Tierzero just set up my service. Awesome dude and super knowledgeable. Answered all my questions and was really friendly. I'm paying for 150/70 and I'm getting 160/80 over Wifi. That's really impressive. Would recommend Tierzero Business Internet to anyone.
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April 2019 by Ruth Parkerby
Very prompt and quality service. Technician was very knowledgeable and was able to help answer questions i had about my new equipment.
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April 2017 by Nadia Najera
Oh my, their Care department! I send them request and literally 5 minutes later DONE! They're awesome.
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April 2017 by Narnia Business
Great customer service. You can reach them 24/7 and reach a live person. Where else can you still find that.
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April 2016 by bAD dUDE
Great service and excellent customer service. They are always available to answer our questions .
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April 2016 by Phone City
Inconsistent service. For 259.00 per month I get 1.2mb service. I could make that work but the service stops working, slows way down during peek hours. I was promised 1.2 mb consistently, That has not been the case. I am very unhappy with the service.
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April 2016 by Aaron Owens
What could I state to describe TBI honestly? The service was remarkable, they were all there to assist, I have a great business network that my office can get. Thank you for the amazing serviceThey took care of a last minute T1 move for me. Very professional. Thank you
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April 2015 by Rebecca Martin
THE WORST PROVIDER. Our phone lines have constant interruption, on numerous occasions I've wasted hours of my day on the phone with support trying to resolve the issues. It took over a week to resolve the disaster of switching our service over (we were forced into a contract that was initially supposed to be month to month because Tierzero bought out our old provider, then a day before our former services shut off date were told we were actually required to sign a year long contract if we didn't want our service to go down permanently.) We were told that after our initial issues they would switch us over to a more reliable platform, but we've still had interruption. We've lost business as a result of not being able to call customers and customers calling in only to receive a busy signal. I'm currently on hold with support for THE SECOND time in ONE DAY because our fax line has now gone down and we are unable to receive orders via fax, and they just dropped the call. I honestly suspect that the majority of the positive feedback on this page is fake because I have no idea how anyone would want to trust their business services to this company.
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April 2014 by Moe Mohamed
I heard from a family friend to go out and try TierZero and I was very impressed at the showmanship at work. The representatives had a great deal of customer service and I was able to set up everything normally as far as my network goes. All my interface and internet connections are fast and I love what I have going for me and my business from what TierZero did for me. I would definitely recommend them for their service!
