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November 2024 by Holly
Smooth and easy watch selling experience in a nice office in Pasadena. Ben was very knowledgeable and friendly. Recommend them for buying and selling high end watches.
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October 2024 by William Combs
I give them 5 stars because they don’t brake the bank, they do good, high quality, professional work, (I got my watch back looking brand new.) Phone and email support as per the answering questions is superior, and they return the watch to you in a timely manner. What more could you ask for out of your watchmaker?
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August 2024 by Alejandro Trujillo
I sold my luxury watch to The Watch Buyers Group and couldn’t be happier with the entire process. Great communication throughout, they pay promptly what they promised in the quote (unlike every other company buying watches out there), and also provided great customer service. Highly recommended
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July 2024 by Kyle Flynn
Best premium watch buying experience I’ve ever had. I got a hard to find watch at a great price. I love how they do a $100 deposit to secure the purchase so you don’t feel like you’re gonna lose the watch to another buyer willing to pay the credit card fee on the purchase price. The watch arrived at my doorstep less than 12 hours after I wired the money exactly as pictured and described. I find myself regularly checking their site to see what else they have for sale because the first purchase was such a great experience.
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June 2024 by Todd Leidner
Had my GMT and my wife’s Datejust serviced. Both watches look and work like they are brand new! Absolutely amazing customer service, communication and craftsmanship. Won’t be using anyone else for service from now on.
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June 2024 by Steve Dunn
Recently traded a few of my watches for others in stock at The Watch Buyers Group. Ben was excellent to deal with and the watches were even better than described. Really pleased with my new watches and will certainly work with Ben again in the future.
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May 2024 by Brent Silbiger
Just completed a trade with Ben at The Watch Buyers Group. I could not be happier. Ben went out of his way to answer all questions I had, offered a very fair trade value for my watch and shipped the new one promptly. It arrived in immaculate condition. Do not hesitate purchasing a watch from The Watch Buyers Group. 100% recommend!
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May 2024 by Waggy Hotel
I love my Rolex Sky dweller two tone watch. I will be buying more watches from this company. Thank you
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April 2024 by Abi S
Great service and very professional
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April 2024 by Ashton Hemphill
Drove out to Pasadena to view a "like new" watch that was covered in scratches.
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February 2024 by Bryon Hudson
Great experience and fast careful shipping! I look forward to buying more watches in the future.
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February 2024 by 993mike V.
I purchased a Zenith El Primero Sport Chronograph from Ben, and the experience was excellent. Very high-quality photos on their site, which really helped the decision to purchase. Very professional and courteous conversation over the phone with Ben, and you can tell he's a true believer in the watch market. I made the order on Thursday afternoon and the watch arrived to me Friday morning by FedEx in excellent condition! As a fellow small business owner, I really appreciate his competence in making the whole purchase experience pleasurable. When I'm looking for my next watch for my collection, I will check with him first.
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January 2024 by Dennis P.
FANTASTIC seller. Purchased a watch after calling to confirm details on their website. TWBG answered all questions with 100% candor, accuracy and truth. The watch arrived in the exact condition they described and at a price far better than any other I found online. It also came with both the balance of the manufacturer's warranty as well as TWBG's guarantee! Total satisfaction. I will always check TWBG for any future watch purchase.
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December 2023 by Hungry H.
After working with three watch buying businesses, I chose The Watch Buyers Group because of its significantly higher offer price. Finding the business was a bit tricky. After a short wait, my watches, boxes and papers were reviewed then payment of the offer price was provided. The whole process was comfortable and better than expected.
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December 2023 by P
Legit, professional, with good attitude. Pleasure to do business with.
