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November 2023 by Eveleen Xu
I placed an order online and selected the option of picking up my order from this store. I kept waiting till I found out that the store canceled my order without notifying me and customer service.
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October 2023 by Kathy Christie
This is my favorite Talbots location. It's much bigger than other locations, and has super-easy parking. As with other Talbots, it's well-staffed by knowledgeable and helpful salespeople. Talbots has great, classic clothes, and I'm grateful that they have petite sizes.
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October 2023 by Kathryn C.
This is my favorite Talbots location. It's much bigger than other locations, and has super-easy parking. As with other Talbots, it's well-staffed by knowledgeable and helpful salespeople. Talbots has great, classic clothes, and I'm grateful that they have petite sizes.
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September 2023 by Myriad O.
I will never shop here again. Deceitful practices in trying to obtain your data. I was told it was California law that I had to provide my phone number and ID to process a return when I had my receipt. I have a receipt! Damn all these other stories in California must be breaking the law(sarcasm). Did I do it? Yes because I don't have the energy to be arguing stupid and be accused of being a Karen.
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June 2023 by Julie A.
I got a gift card to come here and when I showed up everyone was super nice. They wrote my name on the door when I was trying on stuff, they also brought be different sizes to my room. They signed my up for their reward program and i got 10% off my purchase. Super nice would come back here for sure.
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June 2023 by Ruth W.
This is a great store - I've been shopping here for many (many!) years and the experience has always been good. But yesterday, I met the Sales Manager - Olga. She is AMAZING. I had an issue with a gift card and their corporate department (to be clear - my issue was not with this store at all but something from another store). I explained the problem to Olga - she took it on and spent nearly an hour on the phone helping resolve the issue. An incredible demonstration of customer service - she handled it as if she was working on her own behalf. Effective, efficient and so pleasant too. THANK YOU OLGA.
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June 2023 by Josie Cordova
Beautiful Store and an Amazing Team!
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April 2023 by eleanor fox
Great employees and great clothes!
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March 2023 by Clotilde F.
horrible experience at the Talbots. The person at the desk yelled at me because I did not have a receipt for a return. she refused any other form of return or exchange.
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January 2023 by Missy L.
Customer service and the people who work in physical stores is key to a good in-store experience. I've had nothing but helpful and friendly service at this location whether looking for something specific or returning items and I just want to give thanks!
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January 2023 by Virgi Mateo
Always great service and nicely finished clothing.
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July 2022 by Marsha Wine
I had one of the Best Shopping Experiences of My Life. Three Shopping Sales Personnel waited on me like I was the Queen!..As always, their Merchandise was Spot On !
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March 2022 by Kirk C.
I went in to this Talbot's with my wife of 30 years who wanted to find some outfits for her upcoming 35th college reunion. She has shopped at Talbot's for years. I have even accompanied her a few times prior to this visit to this particular store.While she tried on clothes I sat in a nearby chair (one that was clearly intended for use by anyone waiting) patiently waiting for her to emerge and get my opinion on her outfits. As I sat there a sales clerk (a woman who must have been in her 50s) walked up to me and said I could not sit near the dressing rooms because (wait for it) I WAS MALE.I was speechless. I literally could not believe what I was hearing. I was... shocked. And then I was offended. I mean, honestly offended.I spoke to manager and said, calmly, how outrageous it was that I was told where I could not sit because I was male. I explained why I was sitting there, but her response was to shrug and say she was 'sorry.' But she did nothing, and so I told my wife that I was leaving the store, as I was not allowed to sit in a chair by the dressing rooms where she was trying on outfits.Simply one of the worst, most embarrassing experiences I have ever had. Utterly offensive.
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February 2022 by C D.
Keisha is the most helpful associate and I am so thankful for her help with my elderly mother. She is patient, kind and listened carefully to what my mother needed and she delivered. Talbots satisfied all our needs
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November 2021 by Karen Cohen
Full service lovely shopping environment. Beautiful merchandising...everything looks so good❤