Sofa U Love is a furniture store known for its wide variety of customizable sofas and quality service. Customers appreciate the store's ability to create any shape and style of sofa, making it a great option for those seeking unique and personalized furniture. The store offers many excellent models and fabric swatches, allowing customers to find the perfect match for their design needs. The staff, especially Staci, receive high praise for their attentive and genuine customer care. Staci's personalized service, patience, and willingness to go the extra mile have made a lasting positive impression on many shoppers. She provides helpful advice, follows up consistently, and works closely with customers to ensure satisfaction. Customers also highlight the professionalism and affordability of the work done, including re-upholstering and pillow re-stuffing, with some praising the quality and stain-resistant fabrics used. The store's owners are appreciated for their follow-up and customer care as well. Overall, Sofa U Love stands out for its friendly, supportive staff and the ability to customize furniture to fit individual needs, making it a preferred destination for those looking for unique, quality furniture and excellent service.
Amazing customer service, and clean restrooms! Let us window shop without any pressure to buy and was very hospitable! Highly, recommend!
June 2023
Shelli was terrific. She helped us design custom loveseats that we love. It all comes together when every dimension and design detail is possible. And at a reasonable price, too. We can't say enough good things.
June 2023
What a Great Experience, outstanding place to purchase your next couch I can't put into words how friendly and helpful they were especially Caryn in the Thousand oaks Store. I wont go anywhere else now.
