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January 2024 by Sylvia Mok
Fair prices in groceries, kitchen tools, drinks, meats,...and many more
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December 2023 by Nathan L.
What does buying groceries have to do with playing loud annoying music? I come here to buy necessities not to listen to loud streaming music.
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November 2023 by Paul D.
Easy to find items on the shelves. Generally easy to reach. Great fruits and veg. Somewhat limited choice of items.
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November 2023 by J F
Are you supposed to bag your own groceries here? After paying for my groceries, Angie just stood there watching me bag 3 bags of groceries. What's up with that?
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November 2023 by Denise P.
Not sure what's going on with this store I live by a few of smart n finals but I used to like this store because the checkers were very friendly the last 5 months they barely even say hi to you today was the worst to say unfriendly is an understatement and to top it off the cashier threw all my bread in the basket and smashed some of my bread I don't expect a whole conversation but a return good morning and have a good day isn't to much to ask for
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September 2023 by Q Salcido
Went here for a few items I needed to complete my meal prep recipes for the week. It was literally less than five dollars worth of items, and for the amount of service I got I feel I was overchargedAfter collecting my items, the two registers had both signs that the register was closed, so from that moment on it was a complete show.as I was walking up to the register I could hear Melinda was complaining with another Male coworker about closing and arguing about what register should be shut down. She was too concerned about closing out when she was helping me. She asked me if I wanted a bag I said yes, but then towards the end of our interactions said she didn't charge me for a bag and literally threw on top of her station like if she was disgusted with me. Very unprofessional and seemed like she hated her job.AVOID AT ALL COST!
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September 2023 by Quetzal ..
Went here for a few items I needed to complete my meal prep recipes for the week. It was literally less than five dollars worth of items, and for the amount of service I got I feel I was overcharged After collecting my items, the two registers had both signs that the register was closed, so from that moment on it was a complete show. as I was walking up to the register I could hear Melinda was complaining with another Male coworker about closing and arguing about what register should be shut down. She was too concerned about closing out when she was helping me. She asked me if I wanted a bag I said yes, but then towards the end of our interactions said she didn't charge me for a bag and literally threw on top of her station like if she was disgusted with me. Very unprofessional and seemed like she hated her job. AVOID AT ALL COST!
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August 2023 by Joy S.
Went to this location to return two u opened plastic forks that was incorrectly purchased and unopened. Unfortunately I didn't have a receipt and I explained to the cashier I didn't have a receipt. She did not even see what I was returning and automatically told me that I needed a receipt. Prior to going inside I went to the Smart & Final website to look at return policy. It states there that you may return merchandise without a receipt; however, if merchandise is more than $5 a gift card will be applied. Poor service and needs customer service matters to this individual.
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August 2023 by Shae P.
It's very clear that who ever works at the register don't know what a real $100 bill is or any other bill. Out of 3 hundred dollar bills he said it was all fake, then I gave a $50 bill and he said it was fake, then I gave a $20 dollar bill and a $10 dollar bill and he questioned it. Straight out the bank and the employee here questioned my money. Maybe he is not fit for the job for not knowing what real money looks like. Hopefully management can take a look at this. Happened on August 3 during the day. And maybe train him more on what real money looks like. Very rude costumer service and nasty attitude. So unprofessional, these companies are short on employees and can't hire much so the ones working can jeopardize the business and get away with it
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July 2023 by John Davies
The checker that helped us was very nice and made sure we were taken care of.
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June 2023 by Stevo O.
This location is much cleaner than many of the Smart and Final stores I've visited. I came specifically for the low priced Nestle Drumstick Ice Cream cones, which is the lowest prices around. We usually shop for items that are specific to particular needs and find Thanksgiving the most often time we shop for peanut oil for deep-frying. If you're looking for great prices and the nicest checkout staff, come to this location for fast and friendly shopping!
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May 2023 by Gluluman
There is something fundamentally off and odd about this Smart & Final store on Fair oaks in Pasadena, not only is product quality below par but the fact they always run out of the items. What make it even worse, is the awfully negative vibe in this store at large, a very unpleasant, if not toxic shopping experience. Compare to Trader’s J, Vons, Ralph or even other S&F.I can only attribute the to two main points: The lack of business savvy on the store manager part or the ineptitude of the regional or head “idiots” in charge. In either case, this particular store or the entire S&F infrastructure needs some serious restructure and managerial overhauling. For S& F higher up are not giving the shareholders bang for their bucks.
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April 2023 by Michelle Daenitz
I have been shopping at this store for 10 years I have never had any issues with any of the employees. Recently they have the policy of removing all items from the cart. I am in my 60’s and buy bulk dry goods for my pantry. Some things are heavy so loading, unloading, loading again, and unloading into my car has just gotten too much for me. I have to have my son or husband come with me. Some times there are very few carts. There is no offer of help which I understand. I have decided to see if other stores have the same policy. If this will continue to be the policy I will have to find another store to shop at.
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April 2023 by JUSTME OUTHERE2019
I usually DON'T shop at this location but my regular S&F didn't have what I was looking for. My significant other and I were looking at an item when I hear an alarm going off across the store, the ONLY cashier named Melinda was checking customers out until she heard the alarm and proceeded to step out of her check stand to look over at us as if we set the alarm off or was stealing! I've NEVER STOLEN ANYTHING and I SURE AS HELL WOULDN'T START at S&F! To the OWNER or MANAGER of MELINDA, SHE NEEDS RACIAL PROFILING TRAINING! NOT EVERY PERSON OF COLOR IS A THIEF! BAD BUSINESS S&F, DO BETTER!!
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April 2023 by bob amano
Good prices on chicken this week..go get it.