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August 2024 by Patrick B
Leaving 3 stars because I love the job they did on the body of my car. I got a full detail off Groupon. My car came back clean, smooth and shiny. I don't think I've seen the interior of my car cleaner than how I got it back. But my main issues are there are a few things missing. I understand they say they are not liable for belongings left in the car, but I didn't notice thing missing until I had to use them. One of them being the dongle connector that connects my phone to the auxiliary cable. The other thing missing is my sun protector for my windshield. If I were to come back to this place I would definitely make sure I take everything out so nothing goes missing, but it shouldn't have to get to that point. I also live about 40 minutes away, but I'm not letting that effect the rating I'm giving.
Also I noticed a strange mark left on my rear windshield on the inside. Almost looks like they sprayed some kind of solution and forgot to wipe it. Also there were a bunch of these white dots that were on my car's windshield before I took it in. I went ahead and used a glass cleaner with a microfiber towel and was able to get them out with a good amount of effort. So the body was great, but the front and rear windshield not so much.
So in summary, if you live close, take all your things out, and are willing to make the effort on cleaning small things that may have been overlooked, this place would be great. Especially considering the price. It wasn't perfect, but it was pretty good. If I can't find another place close by with a reasonable price I'd come again.
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August 2024 by Earl De Guzman
Excellent service. I go here to get a car wash, and find that they do a thorough and clean job. Appointment system is easy to navigate, and Oscar is happy to address whatever needs you have.
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August 2024 by Joe Odgers
If you don’t know what a good detail is you’ll love this place. My car came back with the leather and plastics shined with some horrible feeling cleaner and they couldn’t be bothered to properly vacuum between and under the seats. For the top service and such a high price, I am very under satisfied with the level of service provided.
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July 2024 by José Orellana
Great service on my car detail. I moved back to CA and my SUV needed a good clean and the results were great. Once I came to pick up my car, I was able to inspect the car and they cleaned and polished any area that I wanted more attention on. Will def return in the future.
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April 2024 by Destiny Matson
I decided to visit this location after months of putting off interior work on my car. Since I have a sunroof, I had a problem with the drain, and when stormy weather arrived, my carpet was completely soaked. After running around a bunch of body shops, I found Oscar here in Pasadena that not only got all the water out my carpets, but also referred me to another shop to get the initial issue resolved. What took me weeks to solve, took Oscar and his team only a few hours. I thank Oscar for putting me on some of the best work in Pasadena, and I definitely recommend this place to anyone looking for quality work that is worth your money.
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February 2024 by Andream
Pretty good for the price
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February 2024 by Sarah Bedo
I just received my car back after its first ever hand wash (my car is new) and WOW! Showroom Auto Detail exceeded my expectations in every aspect. First, I called and asked about what's best for my Tesla Model 3 (which has the clear wrap). Not only did they tell me what wash service is best, they didn't try to upsell me on stuff I don't need. They were incredibly kind and honest. They explained the value and process and I am so grateful. Monique helped me schedule an appointment and honestly my car looks amazing. Take your Tesla here!!!
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January 2024 by Rachel Brewer
Good people and very helpful
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December 2023 by Vin L.
The best detail ever! Oscar is super nice and very honest.
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November 2023 by Stephen D.
I needed my headlight lenses polished. My call was answered immediately and after explaining what I was looking for, I was asked to bring my car by to confirm that their service would improve the brightness. The manager, who had answered my call, welcomed me and walked out to my car with one of his team. They conferred and agreed that they could restore the lenses. The price was reasonable and the team member set to work. Within 20 minutes the lenses looked like new and I was back on the road. Professional, efficient, and responsive - exactly what I was looking for.
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November 2023 by Michelle Q.
I did the full detail one and the result is amazing!! Oscar is super nice and helpful. They took great care of my Mercedes W126 and made the classic car shine again! Thank you! It was the best $280 I've ever spent.
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November 2023 by David A Solis
I wasn't aware they raised their prices.. however, I still love coming here ... my Car looks awesome.
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October 2023 by Elizabeth L.
excellent service! i got a full package for my sedan and it was ready to go within 3 hours (1 full hour earlier than expected), and it was absolutely spotless!! i truly have no idea how they cleaned everything so quickly and im so impressed with their work. will absolutely be returning
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September 2023 by Isabel A
Oscar is the best
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September 2023 by Daniel OToole
These guys do Amazing work. Highly recommend.