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March 2024 by Ai I.
Interesting Ross, Eddie the cashier kept checking me out today while I was in line. Overall, this Ross is the typical identical (smell wise, look wise) store. The mountains outback are pretty.
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February 2024 by Rosie Bustamante
Nice service and all employees were very helpful
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January 2024 by claudia arias
Have a lot of things but not good deals
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January 2024 by 唐朴
I come here often to buy flowers, they are so beautiful!
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January 2024 by yovani rojas
a good place to buy clothes
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January 2024 by rick paganini
I don't get WHY it's always SO messy.
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January 2024 by Lily V.
So this is my go to Ross store other than the one in Monrovia. They have pretty good items, I found a nice sweater dress on clearance and it was pretty nice without any defects. I like to get Starbucks after I shop around in Ross. Since it's next door, it's convenient. Unfortunately, I'm giving this two stars because the staff is somewhat rude. Made me uncomfortable to enter a fitting room. There was a lady who had to use the restroom and since the restrooms weren't unisex, only the men single restroom was available as the women one was "closed". The lady was limping and was using a cart to hold herself walking, when she asked to use the restroom it seems the staff told her no she can't and even the men was not allowed to be used by women. The staff then told her to go to Starbucks. As the lady walked slowly away saying she might have to go home, the staff kept telling her to go to Starbucks. It was 7:30pm on New Year's Day, Starbucks was closed by the way.
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December 2023 by Wesley Pierce
Super paced during the holidays, lines are long and depends on how many cash registers are open. Good variety of items tho.
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December 2023 by Doerte Sennecke-Chow
We like the size of the store and the selection of shoes for kids
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December 2023 by Emma Wang
The store manager is terrible! I bought a thanksgiving gift to my son and he doesn’t like it! I tried to return it and she said no! Because it’s been 3 weeks and she said we used it! Come on for a toy, my son needs to unbox it and ride on it and try it! And she defied this as USED! I have original receipt and returning it which 30 days, and I can’t! My son was with me for the return and said why she is so rude to us! My son just 3 years old! Why hire someone like this as a store manager! Well never ever shop here!
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November 2023 by Jeannette Fregeolle
So much to see with the best prices. Needed a fall zip- up sweater and dog stuff. Was able to get both in one store. Plus more things to decorate for the holidays.
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November 2023 by Shari A
Sat. Nov. 4th. 3:10 pm. 32 people in line, some with full carts!Are you kidding? I walked right out! Such Horrible Management!This is so disrespectful!Only 3 Cashiers!
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September 2023 by Rebecca Luna
Line was pretty long. I didn’t realize it was Tuesday (senior discount day) but that didn’t stop the quick customer service. It was actually quite impressive. Tons of variety left me spoiled for choice. The ongoing sales were a delightful surprise, making it even more worthwhile. Plus, the checkout area stocked with snacks and goodies was a thoughtful touch. Will definitely be returning for more retail therapy!
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September 2023 by Laureston Mallory
Needs to update their fashion for men shoes 13 and up and styles in clothing ? socks long detailed kind, men's underwear not enough selection XXL(AEROPOSTALE, PSD,) etc.
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August 2023 by Turtle T.
The lady who checked me in to the dressing rooms, was neutral nothing excellent, but especially important nothing bad to say. The lady who checked me out of the dressing rooms, super rude. Whatever it's getting to the end of the day I get it. She changed her tone after I confronted her attitude. My main "bone to pick" is with the cashier I had. Super short one word responses rude tone. He gave me my change and then walked away without saying anything. I had to grab my own receipt. I get it, not a big deal just get it and go.. but it's accumulative of rude behavior. I'd rather drive to Woodland Hills than have to deal with their attitude. The security guard has a worse job than you all, and her tone is nice pleasant and respectful.