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March 2024 by Eder O.
I love this location, their staff is always so friendly and eager to help. Got some festool stuff and my incra router lift here. So sad to hear that it's closing. This is the closest location to me and now it's either order online and wait 5 days to get something or drive at least an hour to Ontario or Torrance. This sucks.
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March 2024 by Steve M.
This store has been a great resource to me and others in the remodeling field. Employees are always super helpful. I was saddened to hear the location is closing. The next closest one is not close at all. Please consider opening in another area city. There really is no other source for what you sell in the area.
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January 2024 by Angelo Incardona
I was disappointed to learn that my professional discount was discontinued without any warning. Staff told me that the company removed names and that I must enroll again at the company web page. Why wasn't I informed of this change when you initiated it? I have been a customer at the Pasadena store since the store opened, and before that I made many purchases online thru catalog sales. I'm not happy.
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January 2024 by Arthur Zapf
One of the wood pieces was cracked, thus requiring a repair - not what you would expect for an exotic cutting board. Very disappointed.
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December 2023 by Lew Phelps
Rockler’s store in Pasadena CA is staffed with knowledgeable, friendly people. Many of them are experienced woodworkers, mixed with some younger folks who are still learning the craft, but seem engaged. Rockier carries a wide range of tools, spanning from big, expensive power tools to small hand tools, as well as a lot of finishes, adhesives, and other expendables. They have a good, though not great, selection of hardwoods. Their supply of quartersawn oak usually disappears rapidly. I always take a few minutes to rummage through the “cutoff” bin at the store entrance, where one can sometimes find good bargains in smaller pieces of wood. For example, I recently picked up a 3 x 3 x 12 block of bubinga what will make a great Krenov style plane.
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December 2023 by Victor Ortiz
First time there and they treated me with great care and interest. Got my products and some tips on what I'll need to do with them. Thank you, all.
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December 2023 by Michael Carter
As always, very helpful, friendly, and knowledgeable staff.
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December 2023 by Edward G.
Susie was the instructor for a Christmas ornament class my Wife took and she was awesome! Thank you Susie for the patience and great instruction. We appreciate you!
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December 2023 by Jessica A.
My husband has always been into woodworking and we've taken classes here together and it's just been amazing. Affordable classes and instructors are great. In fact if you have any project at all, the employees can provide assistance. We were making our dining table out of a live edge slab and they didn't have what we needed just provided us with other store suggestions. But back to the classes, if you've never worked on a lathe machine before, no need to be intimidated they'll show you the ropes. It's our Christmas tradition every year to make little wood ornaments. Super sentimental.
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October 2023 by Sue D.
I'm a beginner with wood projects. I come to Rockler for tools and have always found the staff kind, helpful, eager to answer questions. It's an enjoyable visit, with many hidden treasures, plus terrific quality products.
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October 2023 by T Kalani
Great Business for tools high end . Great costumer service and advice.
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October 2023 by Gary Standke
It is great to see in person all the tools I have only been able to see in their catalogs. The "Cut Off" bin is were I get lots of unique woods at a low price, $6/lb. They are short, but perfect of knife scales.
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September 2023 by Boyd Z.
Outstanding place. Great employees. I came in looking for help replacing hinges on a cabinet . Knew exactly what I needed explained how to replace hinges. Great place.
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April 2023 by James W.
Came in today and had such a wonderful experience. Don helped me find a few things I needed as well as other things I didn't even think of for a project I have coming up. Truly a wonderful experience here today with Don, Mark, and Jarred. Great atmosphere and even better employees!
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March 2023 by Joey Vargas
Super helpful and enthusiastic staff. Great selection of products for a small shop.
