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September 2023 by Miguel L.
I was shopping around for auto insurance and popped into this place next to In-n-Out on foothill Blvd. to see if they could find me a better deal than my current carrier. Pedro Marchessini sat down with me and went over my current coverage. He advised me to bump up one of my categories with my current company as coverage for physical damage was too low. He wasn't able to find me a better rate, but I appreciate the fact he was never pushy or try to sell me something that wasn't good for me. At the end he advised me to stay with my current company. If you want a no pressure insurance salesman definitely give Pedro at Reinas a call and see if he can help you out.
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August 2023 by Gor Avdalyan
One of the worst experience I had with this agency. They don’t know how to solve their customers issues and keep raising the rate every 6 month
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July 2023 by David H.
Highly recommend. They have always taken care of what I needed, quickly. Whether through phone, email or walk-in, they are very helpful. I would not hesitate to recommend them to my friends and family.
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June 2023 by David H.
Highly recommend. (ALL) The staff here are very helpful. I came in here today to simply add my wife's car to my policy and was immediately helped by Kimberly and the process was very smooth and pleasant. I have gotten help numerous times through Peter as well and he is great and goes above and beyond in terms of service. If you come here, you will be treated well and won't be disappointed.
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June 2023 by Cecilia Moreno
Ive had Mercury insurance through Reina Insurance for a few years now. They keep raising my policy every 6 months. This time they increased my policy by $200 due to “insurance rate increase”. Thats unbelievable! I work hard for my money and will not allow this insurance company to steal from me. I dont recommend this insurance company to anyone! Looking elsewhere!
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February 2023 by egn menesis
Great customer service! I very much appreciate Peter's patience and professionalism. Thank you for your help in the mercury insurance!
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February 2023 by Daryoosh McGee
Shady and Unethical. I made the mistake of getting mercury car insurance through them and when I submitted proof I was an education administrator (I worked in financial aid at a university). They refused to accept it and then poisoned my record with who knows what! To this day my rates are higher. Malicious, evil and spiteful. I will always block their driveway when I'm in line for in-n-out. They have no right to demand otherwise. I'm not parked, it's not illegal. That's what you're paying for at this bargain basement ghetto location.
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October 2022 by Kevin M.
Recently, our previous auto insurance policy was cancelled and so we started looking for other options. My father contacted Reinas Insurance and we had the pleasure of having Peter as our agent! He's an excellent agent, extremely helpful and communicative. It was an incredibly seamless process and he was able to get my family an extremely competitive and fair rate. I would highly recommend Peter and Reinas Insurance for all your insurance needs.
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June 2022 by Paul N.
Peter is the best agent. He is very helpful and responsive! He provided me with the best customer service! I highly recommend Reinas.
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February 2022 by Alex Arango
I havent chosen any other insurance company since i started driving because an agent named Irene has been so helpful in making the right decisions available to me i refer her to anyone who wants great easy customer service.
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February 2022 by Kevin CA
Reinas insurance agency has provide me with home insurance through mercury. The rates are amazing. Irene has assisted me with excellent service, i have emailed her in different occasions and always responds fast. Answers all my questions in a will do attitude. Highly recommend this agency. Thank you Irene once again.
