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May 2023 by Tom D.
Linda at Post & Package is knowledgeable, dependable, kind, and very detail-oriented. She flawlessly ships time-sensitive, important documents all over the world, and does great with any mailing and shipping needs. Her store is at 995 E. Green St., close to the sadly understaffed Catalina Post Office Branch. No need to wait in line there. Linda provides everything from stamps and many shipping choices to wrapping and mail-box rental. I have been a customer at Post & Package for years. Linda knows her stuff and truly cares. You can trust her to take excellent care of you.
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January 2023 by Hadi A.
Rarely do I ever take time to review a place of business - but the service and kindness offered by Linda left me speechless. I came in with just a washing machine and a label. Linda referred me over to a box shop with a list of the things I need - mind you all that was 20 minutes to closing time and she was not rushing me either. Shows that she cared for customers more than I'd thought was possible. When I came back she'd already taken over and packed the entire machine to limit shipping damages - it took 30 minutes of labor and she didn't even charge me. I was absolutely blown away as such business model does not reside within the confines of our 21st century! Not only do I recommend Linda to anyone who's looking for actual HUMANS to perform tasks to the utmost level, but I'll be seeing her from now on whenever I'm going to need a shipping service. Thank you Linda for putting a smile on me, it won't wear off my face for a while! Cheers!
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December 2022 by Google user
The best independent shipping place in Pasadena. Their post office box rentals are the most affordable and cheapest in Pasadena. I think they rent boxes by the month, or yearly. You’re also able to receive packages there. I love supporting small businesses and Linda treats everyone of her customers like family. It’s really nice to stop by each day and see a friendly face and have the kind of customer service that is now a thing of the past. They also do gift wrapping and high volume holiday shipping. They’re located on the beautiful tree lined street of Green Street, it’s just East of Lake Ave a few blocks, away from the hustle and bustle of Old Towne. The service has been top notch and I so appreciate the personalized care. There’s sometimes a few books for sale in there, which Linda donates all of the proceeds. Highly recommend Post \\u0026 Package!
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November 2022 by LOU. EARL
The best independent shipping place in Pasadena. Their post office box rentals are the most affordable and cheapest in Pasadena. I think they rent boxes by the month, or yearly. You’re also able to receive packages there. I love supporting small businesses and Linda treats everyone of her customers like family. It’s really nice to stop by each day and see a friendly face and have the kind of customer service that is now a thing of the past.They also do gift wrapping and high volume holiday shipping.They’re located on the beautiful tree lined street of Green Street, it’s just East of Lake Ave a few blocks, away from the hustle and bustle of Old Towne.The service has been top notch and I so appreciate the personalized care.There’s sometimes a few books for sale in there, which Linda donates all of the proceeds. Highly recommend Post & Package!
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June 2022 by Samantha Wayne
Great little mailing spot. Wonderful staff. Friendly and lovely.
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December 2021 by Chris Van Hook
Linda and staff were GREAT to work with. We had 10 big boxes to mail out on short notice and it went without a hitch! Would recommend and I will use Post and Package again.Chris
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August 2021 by Christine C.
Hours listed on the door are not accurate. They have my overnight package and I drove a long way to fetch it. I called the emergency number on the door and guess what???? THE OWNER said, "I am sorry I do have the wrong hours posted". IN 2021 someone taking responsibility for their errors. Nearly UNHEARD of, I immediately was taken aback. Whaaaat? So nice to just hear someone say, YES I made an error and sorry. SUCH salve for the heart! But there is more....she offered to drive BACK to the store so we could retrieve our package!!! Now that is why you have to LOVE these mom and pop shops! Please Pasadena, support them! We did not have the heart to have her return, but it was nice that she offered. Incredible actually. PATRONIZE this place, they CARE and offer PERSONAL service!!!!
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December 2020 by Jennifer L.
I am all about supporting small business, but I also am a strong believer of great customer service which is what I did not receive when I stopped by. The lady who attended me was super short, didn't seem to want to mail my stuff when I was asking some questions about pricing, and turned her back to continue wrapping items when I was deciding what postal service to use. I was going to mail the items but when she turned her back and didn't acknowledge me I decided to go somewhere else. She also quoted me prices way beyond what the local post office charges. Again, all about supporting small business but I also want to make sure I am not getting ripped off.
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May 2020 by Michael H.
Linda is a GOLD Mine of knowledge, most especially if you're a small business owner. The buffet of concierge services her mail center offers is excellent. However, where I think she really shines is understanding how to best optimize your business whether its via her direct services, or the local business landscape. She helped me save over a $100 in business costs that was off no direct benefit to her.
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April 2020 by M U.
This is absolutely the best shipping and post office box place in Pasadena! Most postal box rentals won't receive or sign for FedEx or UPS deliveries for you but Post & Package on Green Street will!! They are a small family owned business that offers concierge services unlike no other. They helped me receive orders when I was out of the country, and they offer gorgeous gift wrapping services! Their yearly rate for their boxes are so affordable and reasonable, especially considering you get so much personalized service. It always brightens my day stopping in and seeing Linda and Clyve when sending shipments or to pick up a delivery. If I receive a package, they call and leave a voicemail immediately. Honestly you will not find this kind of boutique level service anywhere else in Pasadena, or in the Los Angeles area. It's top of the line. Thank you guys!!
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March 2020 by J. -Pagán-
Always great service!
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December 2019 by Jacques Abrahamian MPAS
Linda and her team are amazing and caring individuals who not just do the minimum, but they go above and beyond for their customers. Highly recommend this place with no doubt.
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November 2019 by Jacques A.
Linda is the best! great place for all your postal and package needs. Highly recommend, they go above ad beyond and they give back to the community.
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September 2019 by Sharon B.
Post & Package Center has saved my butt at work so many times with our last minute drop-offs! BEST customer service you can find! Linda & Mr. Chadwick treat everyone like family! I drop off our work USPS and UPS packages here quite often and it makes my life so much easier!! One time, they handed me a UPS envelope to send out past 5 pm at work and of course all UPS drop offs had already been picked up. I called Linda and she asked her driver to turn around and come back so that I would succeed at work! I am soo grateful for Post and Package Center and wish them the very best!
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September 2018 by M T.
Super rude. Quoted me $109 to pack and ship a 12x12 frame and then when i said no thanks the owner condescendingly replies "well it's $50 to pack it. That's what we do here. Pack stuff." I left my item there to get a price quote because the person who "packs stuff" wasn't even there (by the way, if what you do is "pack stuff" you should at least have someone there to pack it), and when i went to pick up the frame there were way more scratches on it than when i dropped it off. Awful. By the way, ups quoted me almost 50% less.
