Pasadena Water and Power Department
Hours:
100 Garfield Avenue Rm North 106, Pasadena CA 91101 Hours
About Pasadena Water and Power Department
Pasadena Water and Power Department is a community-run utility that has garnered positive reviews from local residents. The staff is consistently described as polite, courteous, and responsive, going out of their way to assist customers. When power outages or other issues arise, the department promptly dispatches service personnel to address the problem, often arriving within minutes. Customers appreciate the "local business feel" and the ability to speak directly with representatives, unlike larger utility companies. Overall, Pasadena Water and Power Department is praised for its efficient and helpful service, making it a reliable utility provider for the community.
Most Recent Reviews
June 2026
Customer service over the phone wait for about 25 minutes, call was pick up no one never answer or put the phone away and hang up. One of the worst cities to work with, irresponsible and unprofessional…
December 2025
I never seen a company with as many 1 stars would be 0 stars if that was an option.
December 2025
After waiting for 10 minutes for someone to help me, the called dropped.
More Comments(86)
- Pasadena, California
