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November 2024 by Linda Varga
Diarra Elahee is the best sales agent. Was very helpful and responsive with our order. Also had a warranty issue and she took care of it right away.
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October 2024 by Carmen Villalobos
The sales agent frank martinez was very helpful offering what we need. Also the store manager is very helpful, definitely will coming back when we need kitchen appliances, affordable prices and excellent customer service..
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October 2024 by Ryan Hall
Ricardo Garcia was a great resource and made the buying process easy. When issues did arise, he quickly resolved them! If you are looking at Pacific Sales ask for Richardo!
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October 2024 by lorenzo m. rivera
Laura Gerber and Diarra Elahee provide quality assistance and service. Excellent product knowledge and valuable design insights as well.
These folks truly make shopping and purchasing a pleasure. We certainly recommend doing business with them!
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October 2024 by isabel tewes
Pacific Sales feels like a local store with amazing service and super knowledgeable people, but with the large inventory you might expect from a large chain store. Frank M went above and beyond, helping me make the right decisions, and finding the right inventory. I am so grateful to him and to the folks at Pacific Sales! I come all the way from LA to get my appliances there - and wouldn't go anywhere else.
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October 2024 by Natasha Mahone
Been coming here for years. Ricardo and his staff are so helpful. I got all my appliance needs met!
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October 2024 by Sandra Medina
I recently had the pleasure of working with Frank from Pacific’s sales team, and I must say he exceeded all my expectations. From the very beginning, Frank demonstrated exceptional professionalism, deep product knowledge, and a genuine desire to assist. He took the time to listen carefully to my needs, ensuring that I felt heard and understood throughout the entire process.
What sets Frank apart is his attention to detail and his proactive approach. He didn’t just push for a sale but instead offered thoughtful recommendations based on my specific requirements. His patience and willingness to answer every question thoroughly made me feel confident in my decision. Frank also followed up after the purchase to ensure everything was going smoothly, which added a personal touch to the experience.
Overall, Frank exemplifies what great customer service should be. I highly recommend working with him for any future sales needs at Pacific Sales Kitchen & Home in Pasadena. He is truly an asset to the team!
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October 2024 by Natasha Elyassi
I recently had the pleasure of working with Jack, the manager, and Sarven, the home theater expert, at Pacific Sales for my home theater and kitchen appliances. I cannot express how fortunate I was to have them by my side throughout the entire process.
Jack and Sarven dedicated countless hours to helping me explore their extensive range of products. We met several times at the Pasadena location, and they even made complimentary home visits to ensure they understood the exact measurements and vision I had in mind. Their commitment to helping me achieve my goals was truly remarkable.
Throughout our interactions, both Jack and Sarven consistently demonstrated kindness, professionalism, and an impressive depth of knowledge. They presented me with a variety of promotions, which allowed me to choose the best products for my needs.
If you are considering remodeling your home, I highly recommend reaching out to Jack and Sarven. Their expertise and dedication will undoubtedly make your experience a positive one. You will be extremely satisfied with the results!
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August 2024 by Claude
Chris is an amazing salesperson with great knowledge of a myriad of products. Always helpful and pleasant to work with.
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August 2024 by Michael Murray
Chris Dickinson did a great job guiding me thru the replacement of my washer snd dryer. Wonderful old fashioned customer service.
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August 2024 by Kevin Su
Jack Ohanian was great and responsive, even during off-hours. He was knowledgeable and efficient. We had a few hiccups during delivery/installation process, but Jack resolved the issues as best he could. Jack also helped
my parents and I obtaining company rebates for our new purchased fridge/freezer. Thanks Jack!
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August 2024 by Suzanne Nagel
Pacifuc Sales has all the best products and even better they have expert consultants to walk you through all your options. Consultants are truly helpful and will take the time you need. Diarra helped me on my bathrooom and was great. Last year I got kitchen appliances from another great consultant.
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August 2024 by monica ly
My husband and I are building our first home and we worked with Anna Fifer for our Kitchen appliances. We wanted a little better than builder grade appliances for our growing family. We went with the GE profile fridge, GE laundry washer/dryer, and GE microwave. We also went with the Zline 36” Brass Range and Zephyr Hood 36” 850 CFM. We lastly went with a Kitchen Aid Dishwasher with planned heavy use, and Fridgaire Beverage/Wine Fridge for our island/bar area. Anna was very kind in walking through all the available brands but respected our budget on what we were aiming for our over all family goals. She also emailed and printed out all the specs for our contractor. I highly recommend working with her! She can even connect with you over the phone or email.
Laura Gerber was very knowledgeable in all the plumbing products! We decided on all Toto brand toilets and Pacific Sales had incredible competitive pricing for 4th of July! We also wanted a large 36” farmhouse sink and she was able to walk us through a couple of choices and explained the difference between cast iron and iron clay. We went with a cast iron sink for our growing family. We highly recommend Laura Gerber for all your plumbing needs. You can also connect with her over the phone or email.
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August 2024 by Gary I
Ricardo Garcia was fantastic! He gave great service.
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July 2024 by Tina Yeh
Diarra demonstrated exceptional knowledge and support throughout my selection of plumbing and kitchen fixtures. Her patience and thoroughness were commendable as she guided me through the pros and cons of various options, ensuring they complemented my design vision perfectly. As a result of her expertise and dedication, I confidently purchased all fixtures for my four bathrooms and kitchen from her.
