Pacific Premier Bank's Pasadena branch is highly praised for its friendly, knowledgeable staff and excellent customer service. Customers appreciate the personalized attention, with staff greeting them by name and offering helpful advice on financial products. The team is dedicated and attentive, going above and beyond—such as offering water for a customer's dog—which leaves a positive impression. Due to the exceptional support and care, many clients continue to move their accounts to this branch and even travel from nearby areas to visit. Overall, it is considered one of the best banks in Pasadena, known for outstanding service and a welcoming environment.
