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“Removed my last review RE: the incorrect repair of my A1704 Macbook Pro. They eventually did get back to me, saying that the owner of the business passed away and that they were, of course, grieving and sorting things out. They heard me out and honored the warranty. My machine works as well as ever. Thanks, folks!”
“One of the clerks there has told me for the last 3 months, that they will have new phones in "by the end of the month". Which month I wonder, since they haven't gotten any in?”
“Such a pleasant experience at this store! I needed assistance with my father's account and Lorena made it totally painless. She was polite, knowledgeable, and took care of the matter quickly. I'm going to seek her out for any service needs in the future. Thanks again, Lorena!”
11AM - 5PM
702 N Lake Ave Ste B, Pasadena
Mobile Phones
“Great customer service from Martha today. She really took the time to help my blind brother get his service needs updated. Very knowledgeable about various programs and apps, super professional and caring! Thank you Martha”
“Francisco and Michael made our experience extremely well. They were very knowledgeable and offered a better deal than what I expected. This is now my store to go to.”
“I want to thank Paula and Richard in the Hastings Ranch store for their amazing customer service! The day got started off with an unexpected and difficult situation, but they were both calm and extremely helpful through it all. Richard was very knowledgeable and handled everything for us with great care and efficiency. We had been very unhappy with our previous carrier, (whose name starts with a V and ends with erizon,) and we decided to see what our other options were -- and I am so glad we did. Thank you so much!”
“What a great experience we had with Jaime. He was personable as well as knowledgeable and he answered all of our questions regarding different plans. We got 3 new phones with new plans and the transfer process was easy. This made the change worth doing. I would highly recommend Jaime if you're looking for great service.”
“I don't usually leave reviews, but Daniel, man, he deserves it! He goes above and beyond to ensure a customer is fully satisfied. He does such a good job that I would definitely recommend anyone to go to this store! Thank you Daniel! ?”
“I crashed my drone and damaged the propellers, but this electronics repair shop had it fixed in no time with exceptional quality. They not only repaired the propellers but also gave my drone a thorough checkup. The pricing was incredibly fair, and the value for the service provided is outstanding. I'm back to capturing stunning aerial footage thanks to their expertise and value-driven service!”
“JAYLIN was exceptional. In an industry where customers wants and concerns are often cast aside by store employees and representatives in an effort to pursue individual quotas, store goals and district metrics Jaylin stood above the rest and understood my questions and needs. Taking care to address only what I wished to accomplish while not trying to force a sale down my throat. This is what customer service is all about! Please keep up the great work! It did not go unnoticed. 10+10 stars :)”
“This place saved me. I went in for a cracked screen on my Android phone and he replaced it in a day. Threw in a free screen glass protector & phone magnet. Also charged me $10 for a super heavy duty case that goes for 4 times that on Amazon. I broke my phone screen last month ( I work with kids;) and the other place was slightly less but used a lower quality replacement screen and only sticky tape to attach it. Quality of work is top notch. Super friendly and explained the entire process to me. I'll be back for sure.”
“I rarely write a review but I just wanted to thank Jasmine in the Beauty section today for helping me out and being so friendly. I appreciate her giving me good reviews on the product I purchased and helping me find my way to the frozen dog treats. You made my birthday today!”
10:00 AM - 7:00 PM
3699 E Foothill Blvd, Pasadena
Mobile Phones
“This past Friday we had an amazing experience at this location. After reading most of the reviews, I was apprehensive to stop by. I'm glad I did not allow the negative comments to keep us away. It was time to upgrade three phones and did not want to encounter a hassle as in years past. If you want to be treated with respect & the utmost kindness, look for Jen to assist you. Jen went above and beyond the norm to get everything handled in one visit. Not only did she take her time to make sure we were happy with our transaction but she also was multitasking and assisting others while we waited. No one was left unattended. It was a busy day (Veterans' Day). Jen's personable demeanor and friendly smile is what made a difference, and I absolutely will be returning to this AT&T location. Look no further for outstanding customer service. Her name is Jen.”
“Really enjoy shopping at this target workers are very friendly and also they take time to help you out with any questions or any item you are looking for highly recommend”
“They were very helpful and knowledgeable. I was actually surprised, being that I'm anti apple. I went there to help someone upgrade into a new phone. (Without getting Brain washed) Everything worked out fine and the staff was very friendly and helpful!”
“Really quick and easy experience at this location this morning. My phone was stolen recently, I bought a new iPhone from Apple and came in to activate it on my acct. I was ready for an hours-long process since I didn’t have my old phone but it was very easy and everyone was super helpful.”
“Ryan the store manager was super great and helpful. Pleasant nice friendly professional and very patient and helpful, I left very content and satisfied with my problem resolved.”
“Ryan the store manager was super great and helpful. Pleasant nice friendly professional and very patient and helpful, I left very content and satisfied with my problem resolved.”
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“Went there to replace a charging port as it wasn't charging. Turns out all it needed was a little cleaning. They did it for free and didn't try to do a repair I didn't need. Great place and I'll definitely be back if I need an actual repair.”