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“One of the clerks there has told me for the last 3 months, that they will have new phones in "by the end of the month". Which month I wonder, since they haven't gotten any in?”
“Such a pleasant experience at this store! I needed assistance with my father's account and Lorena made it totally painless. She was polite, knowledgeable, and took care of the matter quickly. I'm going to seek her out for any service needs in the future. Thanks again, Lorena!”
“Excellent experience here with an iPhone 14 Pro that wasn't charging correctly. Jessica was easy to work with, extremely knowledgeable, and had my charging port cleaned up and tested in less than 20 minutes. Very happy with the service, and appreciated the honesty and knowledge shared without feeling like I was being oversold on services. Highly recommend. :)”
“Great customer service from Martha today. She really took the time to help my blind brother get his service needs updated. Very knowledgeable about various programs and apps, super professional and caring! Thank you Martha”
“This place saved me. I went in for a cracked screen on my Android phone and he replaced it in a day. Threw in a free screen glass protector & phone magnet. Also charged me $10 for a super heavy duty case that goes for 4 times that on Amazon. I broke my phone screen last month ( I work with kids;) and the other place was slightly less but used a lower quality replacement screen and only sticky tape to attach it. Quality of work is top notch. Super friendly and explained the entire process to me. I'll be back for sure.”
“Francisco and Michael made our experience extremely well. They were very knowledgeable and offered a better deal than what I expected. This is now my store to go to.”
“What a great experience we had with Jaime. He was personable as well as knowledgeable and he answered all of our questions regarding different plans. We got 3 new phones with new plans and the transfer process was easy. This made the change worth doing. I would highly recommend Jaime if you're looking for great service.”
“JAYLIN was exceptional. In an industry where customers wants and concerns are often cast aside by store employees and representatives in an effort to pursue individual quotas, store goals and district metrics Jaylin stood above the rest and understood my questions and needs. Taking care to address only what I wished to accomplish while not trying to force a sale down my throat. This is what customer service is all about! Please keep up the great work! It did not go unnoticed. 10+10 stars :)”
10:00 AM - 8:00 PM
3699 E Foothill Blvd, Pasadena
Mobile Phone Accessories
“This past Friday we had an amazing experience at this location. After reading most of the reviews, I was apprehensive to stop by. I'm glad I did not allow the negative comments to keep us away. It was time to upgrade three phones and did not want to encounter a hassle as in years past. If you want to be treated with respect & the utmost kindness, look for Jen to assist you. Jen went above and beyond the norm to get everything handled in one visit. Not only did she take her time to make sure we were happy with our transaction but she also was multitasking and assisting others while we waited. No one was left unattended. It was a busy day (Veterans' Day). Jen's personable demeanor and friendly smile is what made a difference, and I absolutely will be returning to this AT&T location. Look no further for outstanding customer service. Her name is Jen.”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“Went there to replace a charging port as it wasn't charging. Turns out all it needed was a little cleaning. They did it for free and didn't try to do a repair I didn't need. Great place and I'll definitely be back if I need an actual repair.”