MINISO USA

Department Stores, Discount Stores
Hours: MINISO USA offers a wide variety of cute, themed, and unique items. The store features many Japanese-inspired products, including Sanrio and Cinnamoroll character items, plushies, car accessories, bags, keychains, water bottles, and stationary. It also carries Asian snacks, La Crème Shop makeup and skincare, cups, and tumblers. Many find the merchandise reasonably priced. Customer service experiences vary. Some staff are noted as thoughtful and helpful, remembering customer preferences and assisting with membership benefits. Others can be less attentive, with instances of checkout errors and a reluctance to help locate items like gua sha or face rollers. The store environment itself can be uncomfortable, with complaints about the air conditioning not being on during hot weather. Overall, the store is described as cute and not disappointing, with a great selection that appeals to both adults and children. While service can be inconsistent, many customers enjoy the unique finds and return whenever they get the chance.

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1. Pasadena, California