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March 2024 by Gwyny P.
This store has really declined in many ways. Product selection and assortment is minimal. Holiday accessories are available months ahead of time, then all cleaned up right ahead of the holiday approaching. Store personnel are not helpful or even friendly when they have to face me in line. The stocking clerks seem to only be concerned with the box of items they are tasked with putting somewhere. One elderly female clerk in particular is borderline nasty and has been for several years. If you want a good experience, drive to the Monrovia store. It is what a Michaels store should be.
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March 2024 by Wendy L.
This is a review for the framing department. Hasmig was absolutely wonderful! I needed a picture mat for an unusually shaped print and she cut it for me while I waited. She was kind, professional, and did a magnificent job. I will definitely be back.
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February 2024 by Margaret Rogers
Went to Michael's to purchase picture frames. Clean , easy to browse through the different selections I was interested in.
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February 2024 by Jose Ibarra
Everytime ive gone, I've been fortunate to find something different. i didn't know i needed I've put those newly found items to great use. Ive also found better items than what I was expecting .
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February 2024 by Linda Martinez
Boring inside.... decor is nil in here
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February 2024 by Long Mac
Happy wife, happy life. I'm still alive; that means lots!!! Thank you Michaels, I get to live another day!!!!
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February 2024 by Raymond Aguilar
The manager was very helpful and took care of me. I'll definitely be back.
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February 2024 by Esther C.
This store is big and worth the drive from my regular store in Monrovia. Yarn selection is great which is all I went for this time. However, super grumpy and rude cashier who didn't like that I didn't go to self check out. Sunday 2/4 at 12:45'sh.
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February 2024 by Santiago Alejandro
Nice friendly helpful staff.
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February 2024 by Patty Shelter
Great store and lots to choose from, with great prices, help if needed and friendly service.
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January 2024 by Jouslynn
Lone way too long!
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January 2024 by Annie R.
I'm done with this place. There's nobody around to help you. I wanted to pick up some mat board to place in some frames and they were are all ragged around the edges. I would have had to have waited for 15 to 20 minutes before either of the people behind the counter could answer a question as to whether they had any more because they were helping other customers with framing. Have ordered exactly what I need from an online store. It may not be the perfect color but I was not about to hang around to wait to find out they didn't have what I need anyway. Done with Michaels.
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January 2024 by Eric Sandoval
It looked like they were going out of business.If the sign is correct the bathroom has also not been cleaned since September and honestly it smelled like it.
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January 2024 by Irma Chavez
Excellent service and great customer service.
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January 2024 by Elaine Simmons
I’d like to thank Joaquin for being so helpful in assisting me to purchase gifting, packaging and mailing equipment. He was very patient in making suggestions. I really appreciatehis help. Thank you Joaquin?
