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“Found every pair I tried on to be insanely comfortable and could not have had a better customer service experience with Elle. Very attentive, knowledgeable and kind!”
“I visited this shop on a weekend to see what all the fuss was about. My wife recommended Mark Piscitelli's as she's s very familiar with the Pasadena area and their great reputation. I wanted to get a nice tweed sport coat since Nordstrom and Bloomingdale's had just a few examples in limited colors and patterns. Well, I wasn't disappointed...there were lots of colors and patterns...and materials (wool, cashmere and camel). But more importantly I got very attentive and polite service. I gotta say, it was like being transported to another time. I never felt any pressure or ulterior motive...only the need to help me find what I wanted. ...But somehow I ended up with a whole suit instead of a sport coat! They do have a nicely curated collection of suits here and I've always wanted a double breasted suit. I own just 6 suits but not one is double breasted. They had a nice example in a blue window pane pattern that was a good fit so I bought it. I'm returning on my lunch break on Monday to have their tailor make the final adjustments. Mark Piscitelli is a gem...go see for yourself. Prices are relatively reasonable for the excellent quality they offer. It really is good stuff. I'm not a dandy but I do often complain about not having access to certain things at Nordstrom and Bloomingdale's that were available only a few years. If I want a nice pair of wool-lined leather dress gloves...which no one seems to carry anymore....I don't want to run across town to mega malls or endlessly search online. If I want a distinctive tie or a custom tailored shirt or some nice pants to match my sport coats...I now have the perfect place to start!”
11AM - 6PM
345 S Lake Ave, Pasadena
Mens Clothing
“This morning I received some wonderful, five-star customer service from two ladies, Tammy and Rachel. Both listened to our issue, and took a great deal of time in assisting us to resolve the problem with something we had purchased from Orvis. Rachel even searched on Amazon to find us a second product to supplement the Orvis product we had already purchased. I must quickly add that the Orvis product needed something additional because of conditions in our home, and not a failing on the part of the Orvis product itself.
I almost never experience this level of dedication from anyone these days. I hope the Orvis HR department does something nice for both ladies. Thank you. Paul Campo”
“I am giving you guys a 5 star ⭐️⭐️⭐️⭐️⭐️ I was greeted by a friendly smile and taken care of by Lori! She helped me pick out some amazing clothes! ?”
“Good place. Has the essentials. What made the difference was the awesome assistance from Victor. If you need to update your measure and/or need recommendations, then Victor is the person to go too. Keep up the great work.”
10AM - 9PM
401 S Lake Ave, Pasadena
Mens Clothing
“My wife and I stopped by this Macy so she could return an item here. We were already in the area so that's why we came to this one. We parked on the roof of the parking structure since all the other parking spots in the garage were taken. So we entered through the top level and had to go down to the lower level to return the item. This Macy is very nice, I think it's the nicest Macy I been to just because of the way they decorate inside. You feel like you're in a high value store based alone on how they display their items. The staff are great here and will answers all your questions.”
“Lots of choices for all kinds of occasions. Deals all the time. The employees are helpful and Kind here. Check out is a breeze especially if you're getting a couple things.”
“The staff there are very polite outgoing and very attractive. They will actually have a decent conversation and will give suggestions towards the merchandise you are buying.”
“Staff were very kind, attentive, and courteous of personal space. They did accommodate as best as they could with finding alternative sizes. They also provided a list of other locations for items that were not in stock at Pasadena.”
“Most women already know about H&M, but if more guys checked it out, maybe the shop would get even more stock selection for men. Anyway, it's definitely above avg. Great prices overall.”
“Kelly Chen was super nice. This review is for her great help. My wife purchased her dress for our daughter's wedding and Kelly was so helpful choosing and processing this purchase.”
“Above and beyond. From the moment I walked in the door the personnel here are gracious and a rare example of lovely customer service. It makes me want to return again and again! (And this is data gathered over multiple visits! Always an exceptional experience.)”
“The store layout is great! Lots of new merchandise and great set up. I came in to make a return and was kindly asked to wait for the manager. The staff was very kind and attentive.”
10AM - 7:30PM
1040 E Walnut St, Pasadena
Mens Clothing
“This is best place to buy scrubs for school. Easy to make an appointment just by making a phone call. If the appointment time doesn't work you can just reschedule without a hassle. Variety styles of uniforms and colors. Price is affordable and great customer service. Very friendly.”
“By far my favorite branch of Urban Outfitters in SoCal! Great location. Great service too! Thanks to Summer who was working at the fitting section who went above and beyond to assist me. They also have a larger section for sale products. Will definitely come back”
“Jeffrey is running a great store!
Great selections and a super pleasant staff! My wife and I have gone to other locations, but the staff here shows a lot of personality and excitement for when we have brought product in to sell. They show great passion for what they do and not just showing up for the job.”
“I like it here. If you sign up online for waitlist to sell you never have to wait long. Also they can only buy what will sell quickly so don’t be offended when they don’t buy your new unworn clothes if it isn’t trending or seasonal. It took me a few tries to get the hang of it but now I find selling here to be fun and I make some extra spending money.”
Mens Clothing
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“I went there and I was greeted right away by Ken. I had to get a suit for a party and he helped me right away. I was out of there in 20 minutes. That's going to be my new place to get shirts and suits.
Thank You”