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December 2023 by Celine D.
Luke was really kind and helpful, although we didn't find what we were looking for because it was a small store, he still gave us some resources to check out. Nice guy, and great service.
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November 2023 by Marta Mack
Entering the store, we felt no pressure or discomfort. We wandered around until a representative we later found was Travis! Approached. Can’t sayenough about his professionalism, friendly, yet very knowledgeable about the products. We tried several beds, he kindly explained the difference in each one and made suggestions, asking about our preferences. In the end, he found us a deal we just could not refuse. As we await the delivery of our wonderful bed, we are most grateful to Travis, the great, and the wise company that employs him. We will definitely recommend Matress Frim to anyone looking for a great bed and a fare deal.
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November 2023 by T N
We went to look around for a new mattress and we were helped by Jennie who was extremely helpful and knowledgeable on the types of beds that would work for us.Great detailed experience and would shop here again in a blink of an eye. I recommend this place to anyone looking to find a good nights sleep!!!
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November 2023 by jim jankins
Jake took care of my wife and I, super helpful, not pushy. He'll be my first call next time I need a Mattress. The shop is very clean and has a great selection along with great explanation s of the differences. Thanks Jake!
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November 2023 by Noah Lucas
My gf and I came into the store after experiencing the stress & frustration of online mattress shopping then ending up w/ a highly uncomfortable mattress + disturbed sleep as a result. I decided no more online and that we needed to go lay on some beds. Cris was amazingly knowledgeable, friendly & helpful providing exceptional service. We got exactly what we were looking for. Thank you!
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November 2023 by Lynn Butterfield
If I could give 10 stars I would. It was hands down the best shopping experience I ever had. They made sure I left with everything I needed at a price I could afford. I honestly can't thank them enough for the time they took to listen to my wants and concerns. I had many. I will never buy a mattress from anywhere else and send anyone I know looking for one to them. The manager Chris is awesome and is incredibly good at what she does, a true asset. I can't believe I am gushing about buying a bed but since leaving the store that's all I've been doing. Thank you, Chris and Trevor!
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October 2023 by Laura Raab
I went to Mattress Firm because I needed an inexpensive mattress and they had several in my price range. Cris was extremely helpful and knowledgeable. This place--and Cris--definitely believes in customer service! She gave me a number of tips that will help me extend the life of the mattress and save me money. When I decided on a mattress that was less expensive than the last one she had me lie on, there was no pressure to buy a better mattress. I can--and will--enthusiastically recommend Mattress Firm to others who may need a new mattress.
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September 2023 by Miho Otomo Nerenberg
First time I walked in, Robert helped me with narrowing down the options according to my needs and budget. Today, Jake helped my husband and I decide on the best mattress & the base that matched our needs. He was very detail oriented and personable. He searched the open box ones to give us the best deal. We had a pretty bad experience at a different mattress store earlier so it was a breath of fresh air to have a helpful and pleasant experience. Both Jake and Robert were knowledgeable and patient.
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September 2023 by Ivan Hernandez
My wife and I went in not knowing what to expect or what we were looking for only certain of one thing - we had never properly shopped for a mattress and our current is not good.JAKE was absolutely incredible at not only walking us through everything but insightful and easy to connect with. After about an hour in the store my wife and I left extremely happy and grateful with Jake.Truly thought our Saturday would consist of going to multiple stores but instead Mattress Firm was a one stop shop.Looking forward to the best sleep I’ve ever had!
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September 2023 by Bailey Goldsmith
Chris was an amazing sales rep, she gave us excellent service and without a doubt provided us with the best mattress options. Highly reccomend this store and service!
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September 2023 by dlu99 Wonder
After doing extensive online research I had narrowed the contenders to 3. All three were available at the store. So,,, I showed up to the store at a peak of business as all sales people were with other customers. This is awesome as I knew what I was looking for and did not want a sales person breathing down my neck. By the time I had tried all three mattresses I was looking for and had settled on my selection, a sales guru appears. I encountered the nicest, charming, and sublety funny associate that turns out to be the manager of the store !!! Awesome!I stated what I wanted and she proceeded to inform me that I get $300 worth of accessories with my selected mattress. Cris Made May Labor Day purchase a dream come true. In 2 days I shall be dreaming on my top choice mattress, pillow, bed cover and supportive base. Thank you Cris for streamlining the mattress shopping experience.
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August 2023 by Taylor Gomez
My husband and I had such a great experience purchasing our mattress here. Stephanie was super helpful! We did not know exactly what we wanted but she was able to give us some direction that led us to our perfect fit. We did not feel rushed or pressured which made the process very enjoyable. Thank you, Stephanie! You were THE BEST.
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August 2023 by Sarah Krausse
Great store and super helpful staff. Chris was super patient with me, answering all my questions and explaining everything from the difference between different mattresses to sheet sets, bed platforms, pillows, etc. I always appreciate when I can take the time to ask all my questions, and understand the quality of things. They really went above and beyond. So excited fo my new adjustable bed frame, and whole new Queen set up. Thanks for the great service!
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August 2023 by Julie Tracy
Cris was just amazing. She helped us zero in on exactly what we needed for our best price and comfort level. She knew everything one could know about sleep and mattresses! We are so happy with our purchase and send our thanks to Cris!
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August 2023 by Victoria Misik
Stephanie was very helpful and so pleasant and kind. She made this a very easy purchase for us for our daughter heading to college in Utah. She explained options and showed them to our daughter to try out and then helped us get the mattress set up to be delivered to her apartment in Utah. Stephanie truly provided excellent customer service to us and I appreciate it. It was a great experience. Thank you again Stephanie for your help
