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December 2023 by Ben Roos
If I could give six stars, I would. Sam's compassion, patience, and expertise is so refreshing. He once spent over half an hour with me, laboring over a watch that was incredibly important to me but had a delicate, damaged screw forcing its battery compartment closed. Sam's care saved the watch and made me a lifelong customer, especially because I had been shooed away earlier from another shop because my watch seemingly wasn't valuable enough. Sam's thoughtful treatment reflected how much the watch meant to me, independent of its monetary value.I also trusted Sam to repair my wife's 19th century engagement ring. His restoration was done quickly and with finesse, with the repaired area indistinguishable from how it was originally. Sam treats his customers like family, and he is a gem (no pun intended) in the community.
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August 2023 by M S.
Really professional service. High class with friendly interaction. I came in for a battery for my watch and was helped by Sam the Jeweler. He had it done faster than the estimate he gave and at a very reasonable price. Highly recommended. Thank you!
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July 2023 by Cristobal Ramon
It is pleasant to walk on south lake Avenue and enjoy the stores and restaurants
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May 2023 by Monica L.
We just recently have a custom made earrings from this store, owner is very nice and helpful, he knows what we want without our instructions. The custom workmanship is good, they can made exactly the same size and quality of the diamonds to match my pendant. Price is so reasonable. I have been looking and compared with so many store. Also they have lots of good designs fashionable diamonds jewelry , you can't walk out the store without buying one. This store is worthy of our trust
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April 2023 by Xochitl R.
Third time using this establishment and working with Sam! Above and beyond service. Thank you!!! So glad I found my new jeweler. Highly recommend.
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March 2023 by Jeremy Loegel
Amazing service, Sam is very patient and personable. I would recommend him to anyone.
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February 2023 by Megan Santiago
Sam is awesome!! I got a watch battery replacement but I met Sam and now I'll be returning there from now on!
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January 2023 by Chrys S.
Fast service and friendly staff. I needed to widen my wedding ring. They did it in a couple of hours and at a great price. I highly recommedn this place
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December 2022 by Erin T.
I can't say enough nice things about Jewels On Lake. I brought in an inexpensive lapel pin for repair after seeing their 5-star Yelp rating. Sam took about 20 minutes of his time to fix it, which was not easy considering how poorly made it was, and was kind enough to do it free of charge! I will absolutely keep Jewels On Lake in mind for any future jewelry needs and purchases.
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October 2022 by Katrinka Quirk
An excellent experience! Sam was very helpful and solved the issue with my silver earrings right on the spot. Beautiful work. RECOMMEND for sure.
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September 2022 by Miranda N.
When a small side diamond fell out of my engagement ring - a family piece - three days after I got it, I needed to find a jeweler who was trustworthy and knowledgeable to fix it. Thanks to the great reviews on Yelp, I found Sam and his shop. Thank goodness! We talked a bit first by phone, and then I came to the shop with my ring. He knew just what to do, and explained what would happen and how he came to the estimate (which was extremely fair). It made me feel comfortable knowing I'd found someone close by who I could come to in the future if I need other repairs or cleanings. In addition to doing quality work, Sam was also very kind - which means a lot in a business where you're dealing with intimate and emotionally important objects. He knew I'd only just gotten engaged and he made sure to turn the work around surprisingly fast -- all so I could get it back on my finger and get back to celebrating with my fiancé and our friends this week as we tell people the good news. Thank you, Sam! I'll be singing your praises to everyone I know, and I'll be back in your shop for all future work.
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September 2022 by Diamond M.
He's great. I dropped off a necklace of sentimental value that broke and he fixed it quickly. The team is a pleasure to interact with. I'll definitely be returning.
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August 2022 by Emma V.
These guys are so nice! I needed a ring repaired that holds no value except sentimental. Essentially the stone needed to be glued back in place. The owner couldn't have been more friendly and refused to take any payment, saying they don't charge for gluing! I highly recommend this lovely store and I'll definitely be going back for any future jewellery repair needs.
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August 2022 by Amaya H.
Very helpful, beautiful work, kind and compassionate. I highly recommend Sam and Jewels on Lake!
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March 2022 by Anthony Merino
Had an emergency that needed immediate attention. Not only were they able to help me out but they also told me that design and make their own jewelry! Super neat
