-
February 2024 by Cyn V.
Customer Service is a 0 for me. I found three journal-style notebooks on the clearance shelf. Two of them were marked at $2 and the third was marked $3.50. I told the cashier that there must be a mistake because all three were exactly the same. She said, "no, the other two have been on the shelf longer." I said, "but they are exactly the same, that's silly. How do you know those two have been on the shelf longer?" To which she replied, "the vendor sets the price." Again, I said, "they are exactly the same." To which she said, "well, this one is $3.50." I let her keep it. Do better HomeGoods.
-
February 2024 by C. G.
Since I miss the store Tuesday Morning, which left California, someone told me to try Home Goods. There are many similar products such as gourmet chocolate and coffee, interesting personal items and accessories.This location was busy at this time of year and a little messy, but staff was restocking and rearranging.They had a nice selection of gift food items, soaps, candles and lotions. The pretty stationery items I used to get at Tuesday Morning were sparse here.I will have to return after the holidays when it will probably not be as busy to see what the store contains.
-
January 2024 by Angie Di Mauro
I was happy to find a HOME GOODS in East Pasadena after MANY years thinking they had closed. Tremendous selection at very reasonable prices!!!
-
January 2024 by diana mora
Omg, l love this store, prices are great! Xmas, went to 3 different stores and after Xmas went back 5 times. Stop me PLEASE
-
January 2024 by Rmcast55
First time coming here for Christmas decor, I can say there is a large selection of quality home decor and anything you need to step up your home decor and presentation.
-
January 2024 by Olenka Maskalenka
Is somebody working here? There is a huge queue of people, and only one cashier works, which serves only one customer for 6 minutes.
-
January 2024 by Elenda Flores
Adorable stuff!!
-
January 2024 by Sylvia Mok
Good price with home goods
-
January 2024 by Austin Sims
Mediocre selection, messy shelves, congested layout
-
January 2024 by Jon
Date of Visit: January 5, 2024I visited HomeGoods today at around 3:20 PM, and unfortunately, my experience was far from satisfactory. After completing my purchase, I waited by the exit for my partner. During this time, an employee approached me, questioning if I had paid for my items. This unexpected confrontation was startling, and I promptly showed my receipt. The employee checked my items, including a basket that was mistakenly thought to be stolen, and then apologized.What compounded my discomfort was noticing the cashier nearby, who seemed to be the one who raised the concern, was laughing about the situation. This added a layer of embarrassment and frustration to the already uncomfortable scenario. Throughout our visit, my partner and I felt like we were being watched and followed by the store’s employees, which was quite unsettling.This was my first visit to this particular HomeGoods location, and it starkly contrasted with the positive experiences I’ve had at other branches. The behavior of the staff at this location suggests a need for training in diversity, equity, and inclusion (DEI) to prevent such unfortunate incidents. This experience has left a lasting negative impression, and I am hesitant to return to this or any other HomeGoods store in the future.I hope my feedback will be taken seriously and lead to improvements in customer service and staff training, ensuring a welcoming environment for all shoppers.
-
January 2024 by Stephanie Murillo
The employees were very friendly and respectful
-
January 2024 by 張育維
First time here, parking lot outside the doorThe scenery in the evening is beautiful
-
December 2023 by Cindy Ranger
Lots of great stuff! Half of my home is from Home Goods! This is my toy store. Very helpful, friendly staff.
-
November 2023 by karen zelaya
It was a great place to shop they have basically everything you need for your home but very very few decorations for kids. Also you enjoy just browsing.
-
November 2023 by KathRyn TEQUE
Wow visiting this store for first time and I love it... I know where to go buy all things home...
