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February 2024 by Jennifer Randall
We purchased an adjustable bed and mattress hereBest experience!!! Everyone was super friendly in the store and over the phoneOur sales person Josh was The Best! He was wonderful from start to finish can’t say enough good things about him ?Would definitely recommend this store !In fact the next day we brought our oldest daughter in to buy a mattress
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February 2024 by warren Meyer
Knowledgeable staff and a great product. Excellent experience!
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February 2024 by Dale Clark
Great customer service. Highly recommend!
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October 2023 by Trey Hova
Kevin was incredibly helpful. Highly recommend!
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September 2023 by Mark Fanjoy
Great shopping experience. Kevin was super friendly and attentive without being pushy. Was right there on the spot to answer questions, but gave us private time to contemplate our choices. Shopping for beds can be awkward. The whole staff made us feel comfortable. They wouldn't serve us breakfast in bed, but that's another review!
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September 2023 by Gabi Sacks
I came in wanting a bed for a guest room. I had already done my online research and it took an easy and pleasant 20 minutes. Kevin was terrific and accommodated my delivery needs. Delivery was on time and perfect.
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September 2023 by C. P.
Couldn’t ask for a better experience! Melissa was knowledgeable, professional and understood our needs. We are looking forward to our new mattress and a better nights sleep. Thank you Melissa!
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September 2023 by J Tamura
Melissa is knowledgeable, friendly and patient. The showroom is spacious with beds spaced out nicely. Great product.
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August 2023 by mary k.
I bought a Custom Comfort Mattress (CCM) about 35 years ago and it has been the BEST mattress ever. The only reason I wanted a new one is because I wanted an adjustable bed. I thought about checking around for different brands and thought, " Why would I look to another brand when my mattress was still great after this amount of time?" I went straight to CCM where I met Roland Trudell (one of the owners) and Nina. Roland showed me the mattress of my dreams and I bought it the same day. I probably paid more than I would have at another bed company but the quality would not have been there and in 10 years had to buy another one. i fully expect this bed to last another 35 years! Not only do they have a superior product, but their staff and delivery people are first class. I highly recommend this company and their product. Don't think of it as a purchase, think if it as an investment in your health, your back will thank you.
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August 2023 by Mary Wong
I needed Custom Comfort's help to dismantle their bed as I needed to clear the room for a hospital bed that was scheduled to be delivered the next day. They went above and beyond and routed a truck and two employees over to take care of the situation that day-- at no charge! Incredibly responsive service! Thank you Melissa!
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July 2023 by Paul Filippone
Really nice experience working with John in the Pasadena store. He was helpful throughout the process and even after!
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June 2023 by Hazel L.
We got a mattress from Michael and it was not as expected. We spent close to $3800 on a mattress. We have been experiencing back problems after the new mattress. We have not gotten taken care of as well.
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June 2023 by Mr. Daniel
We LOVE our new mattress. We call it “Marshmallow Mountain”! We previously had a Custom Comfort mattress for nearly 24 years. It was definitely time for a new mattress. A year ago we looked at many different mattress brands, but we weren’t sure what to do so we did nothing. But NOW, both my wife and I felt that we needed a new mattress. So I called John Sharpe at Custom Comfort and our timing was perfect. He had a great sale on a great mattress that we liked last year. So we jumped on it and are very happy that we did. If having a Custom Comfort mattress for 24 years doesn’t encourage you to buy from them, probably nothing will.
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June 2023 by Brett Maib
Melissa is wonderful. Was patient with us very knowledgeable and made sure we left feeling great about our investment.- Happy Sleepers
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May 2023 by Estefania Garcia
Kevin was SO helpful! He answered all my questions and demo’d the technology behind the different mattresses. I nearly took a nap I was enjoying testing them out. Can’t wait for my pillow order to come in and am looking forward to treating myself to a new mattress at the end of the year. You can bet Kevin and Custom Comfort Mattress will be my go to when the time has arrived.