“Excellent customer service!!! Jorge and another gentleman helped me with the check-in and check-out. I was able to get a small Toyota Corolla. Drove it from LA to San Diego very smoothly. Highly
Recommend and will continue to come here anytime I’m in LA, which is at least once a year.”
“These are the most professional, thoughtful, and efficient people that I've ever met. I've rented cars for 42 years, and the Lincoln Store is the best that I've ever dealt with.”
“This Enterprise location is absolutely the best. They treat you like family and all of the customers in the lobby were talking to each other and laughing. I want to thank Denise the Manager for her kindness and professionalism over the phone and Charlie the Assistant Manager, thank you for making my experience with Enterprise enjoyable. If you're looking for a car rental, this is the place it's very private, clean and everyone has a positive attitude and they treat every customer like a million dollars. Thank you for helping me”
“I wanted to give a review with the link enterprise provided but it expired so I just wanted to hop on here and give a big shoutout to Shane!
He was super helpful and kind. A+ customer service here. Will definitely come back in the future. ???”
“Very smooth experience, despite it being very busy the day I was there. Even though the phone was ringing off the hook and other people kept needing help, Bret was able to balance us all and get me to my car quickly while answering all of my questions and staying friendly and professional.”
“I didn’t get my rental from them to be honest, it was because I was a little bit to late and it got rented. But with that being said, I had some time to talk with the ladies in the office and let me tell you that they are some of the most beautiful and caring people I’ve met in any business I’ve dealt with In the post Covid era where customer service and just nonexistent or understanding with their customers . But these wonderful people gave me a lot of confidence and hope that there are still wonderful people in business still . Thank you and I will continue to send you my love and support and referral for anyone I can .”
“The two gentlemen working at Budget Car Rental provided an excellent service.The car that we rented for one week was clean upon receiving the keys ! Will come here next time when visiting LA”
“Michael Rabena was so incredibly kind and patient throughout the entire buying process. I decided to go though purchasing a car at Hertz because of “renting” before buying was so helpful for me to check out the car to be 100%. Michael really encouraged me to make the best choice for myself and encouraged me to bring the car to a mechanic to ensure it is the best purchase for me. Even beyond being so helpful, Michael was very honest and open to all of my questions. If there’s any women reading this and thinking about making a car purchase here, i HIGHLY recommend you go to Michael for someone who is going to be on your side for the buying process.”
“My rental car experience with Avis/Budget is great ?. They always have the best deal compared to other companies. The cars are great! Will always check with them first and you will be happy!!”
“I live locally and rent from here often (typically once a month). The staff is thorough and thoughtful. Everyone is nice and attentive. I am honestly shocked at some of the negative-leaning reviews. I have rented from the Glendale location and received far inferior treatment there. I will go out of my way to rent from this Avis location. You save the cost of the airport fee and are treated like a local. Cannot recommend enough!”
8AM - 5PM
2070 E Colorado Blvd, Pasadena“This review is for Mr. Sharkee & Art and the rest of the staff but in particular for Mr . Sharkee this team this time around . I have came here very attentive! Please be patient with them they can get busy but does. Not mean they won’t get to you ! I’ve had nothing but good experiences with these gentleman they try there best to get you in a vechile your comfy in for your road trip or ocassion can’t make promises but they try . They also have empathy in situations you might’ve gone and try to accommodate. Definitely better than other boujee car rental places I’ve gone through thanks ? guys ?”
“Best rental car in Pasadena. We tried a couple of other rental places, and definitely this one had the best staff, always welcoming and eager to help you. Also, they have a great variety of cars. They offer monthly rents for affordable prices.”