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October 2024 by Maggg mae
Booked an appointment for my cat’s spay, and then came on here and saw all the comments. Did not take her, I couldn’t potentially bring her into harms way. I know I made the right choice. I hope other pet owners do the same when considering this place.
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October 2024 by Scott Leon
The absolute worst vet experience I’ve ever had. Nothing even comes close to what I experienced here. I’ve actually never had a bad vet experience before or after this place. This place needs to be shut down!
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September 2024 by Rick Garcia
What a devastating post from a pet owner.. an unfortunate un-authorized procedure?
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September 2024 by Wolf
I called to inquire about how much it would cost to bring my dog in as a new client. I asked the girl at the front desk why there were people protesting outside and if I should be concerned about anything? She immediately replied I can go somewhere else if I want to in a very rude tone. I tried to assure her I was asking because I was confused by what was happening outside. She remained rude and clearly did not want my business. To be honest I feel like I dodged a bullet because it really did not make sense why she had such a bad attitude. Our pets deserve to be surrounded by kind and honest people and that is not the vibe she gave me. Good luck with this place. I’ll avoid it like the plague!
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August 2024 by Corey Smith
I've been coming here for years, and so has my mom, and love the place. Dr. Mo is awesome. My cat has severe food allergies, and was suffering from skin issues and cystitis. Working with DR. Mo, he found a diet she is now doing well on.
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August 2024 by John Kakish
We go here for Dog needs. Got flea medication for our dog here. Got home and gave my dog medication and my dog got jacked up. Freaking out paranoid shaking, loss use of back legs. OMG. Our dog is messed up. Called them and explained what was going on. The girl said "sorry, we are busy. Try downtown Los Angeles "
My dog if f'd up from flea pill they sold us. They didn't give a darn. They didn't know what to say to remedy the situation. They immediately said try downtown L.A. what!? I'm in Pasadena, they are an animal emergency clinic open 24hrs. They can't help me. They didn't even advise me what to do in this case. They absolutely $uk! Turns out, if the dog has a reaction to medication it will wear off in 30 to 40 minutes and discontinue use. Checked GOOGLE. THNX GOOGLE. This animal hospital did me dirty. They should know what to say to the client if there are bad reactions. Go to downtown los angeles? WOW. REALLY? AM You did me dirty. In an emergency the emergency clinic didn't know how to handle a bad reaction phone call to there own client. They didn't seem to care. First impulse is send me to downtown Los Angeles. I just can't believe it. Really can't believe it.
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August 2024 by Tanya Linette Smith
BEWARE!!!! I took my dog Molly to get a recheck of her blood work and a vaccine at Animal AM-Emergency Clinic. She walked from my car, through the parking lot, up the stairs, and into the lobby where a vet tech took her from me. She was walking fine. She came out unable to walk, covered in urine, and needed a stretcher.
This is just the start of the traumatizing month Molly and I went through after our visit to AAECP. She went into VCA for treatment that night and died there less than a month later.
This entire situation was entirely avoidable. My greatest fear is that this has happened to someone else, or that it will happen to someone again. I have records documenting every visit to explain in greater detail what we went through -- both Molly physically and us financially. BEWARE OF AAECP!
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July 2024 by M G
I am disappointed by them, will never go there again. I had 2 good experience with them, so I went there because my dog had a pain issue. The visit was quick in and out. The med injected was a waste of time and money and so were the 4 tablets prescribed. I tried calling to speak to a doc and ask why the dog's situation didn't improve wnd why was he lethargic. The person answering the phone brushed me off asking me to come back. I took my dog right away to my own vet and lo and behold all was taken care of and he's on the mend. I really don't know what to say. Why did u prescribe my do nausea and vomit med when all he had none of those symptoms. Just pain and tense muscles. I thank u for having helped us twice in the past with loose stool diarrhea but nope will never come to this facility again
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July 2024 by Jamey Abeles
Had to take my baby here after he ate some raisins. he was immediately taken back and taken care of. Thank you so much to Kammy and Dr. Chan for helping us!!
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July 2024 by Chris Owen
This vet will bleed you dry and lead you in circles while building up a bill that does nothing for your pet's health. Go somewhere else.
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July 2024 by Roberto Hernandez
I heard they will intentionally cause more harm than good.
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June 2024 by Bellah Dominguez
I recently visited this veterinary clinic , and I was extremely disappointed with the service. The staff seemed disorganized and inattentive, making me wait for over an hour past my appointment time without any explanation or apology. When I finally saw the veterinarian, they rushed through the examination and didn't address all my concerns about my pet's health. Additionally, the clinic was not as clean as I would expect, which made me question the overall hygiene standards. Overall, my experience was far from satisfactory, and I would not recommend this clinic to other pet owners. Please take your fur babies elsewhere!
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June 2024 by Amber Bundy
NOMV ❤️❤️❤️
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June 2024 by Kimberly Mejia
My cat had an emergency early Sunday June 9 morning at midnight nd needed to be seen. I called to make sure they were open and able to see my cat. They were rude on the phone call. When they answered, they said that they are open 24 hours but are not accepting any more pets. How can they be open and an emergency pet hospital and not accept a pet in a life threatening condition. To be turned away when my cat was needing medical attention is cruel.
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May 2024 by Emily Canelas
IF I COULD GIVE THIS PLACE 0 STARS I WISH I COULD. Not only are they rude and no worry some at all but Back in 2021, I came with my 6yr old chihuahua who was having issues breathing and keeping his eyes open. It took me over 10+ hours for them to just tell me they couldn’t find anything wrong with him. Few days later took him somewhere else where they diagnosed him with an enlarged heart.
PLEASE KEEP YOUR PETS AWAY.
