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April 2024 by Raffi K.
THIS GUY PROMISES AN EXPENSIVE UNICORN AND DELIVERS AN EVEN MORE EXPENSIVE JACK ASS. EVERYONE READ. What he says takes 3 days of work was made to be 3 weeks because he doesn't have anyone working 6 out of the 7 days? What kind of business only has 1 guy working 1 out of the 7 days, so the car was kept from me for 3 weeks because the technician only shows up on Mondays. Fine. Whatever. As long as I'm getting quality sound, I'm good with that. but this isn't even a fraction of the nightmare with this guy Joe He had to keep the car for 3 weeks, not because it was 3 weeks of work, but because the technician only shows up Mondays? fine I'm thinking it must be a really good technician and is good at what he does since he must clearly be so busy not to be able to make it at his job more than 1 day out of the week. He installed a ridiculously poor quality system (focals) that he charged me $7k for. I told him he had to make it right, and he lied and says the speakers alone cost 15k. I reached out and asked him to uninstall it and install something that actually had an iota of base. He didn't uninstall the focal, he just took out the speakers dog piled them in a box and gave it to me and put a 50lb box with 2 12 alpine speakers and installed the system for that. on top of the focal that was installed previously. Doesn't even bother to uninstall the first unit. Btw, after i finally got done dealing with the 50lbs box that would barely allow the trunk to close and was yet of poor quality. Just got tired of dealing with it. Who wants a huge box in their trunk, I trusted this guy. Then I was stuck, after 1 year, I called him to uninstall and just put the stock system back in. I asked him how much the alpine speakers would go for if I try to sell them, he said 100 dollars ea. See text below. This is the quality you're getting for the 1000s upon 1000s you're paying. And he's rebuttal is that they go down in value. Not by 99% lol. Who are you trying to fool? This con man will con you to your face and repeatedly insult your intelligence on cruise control. Deliberately add insult to injury. He has no limit See below, this is all coming from him. This is how this man talks in circles and keeps changing his story and cost at any given point. The new system he installed didn't cost a fraction of what the focals actually costs, so he installed something of even lesser value, and didn't refund me anything for the flop system. The new system actually had some base. But that's it. No surround sound, it actually disconnects it, if you can't do a job that yields the value and sound congruent to what a 135000 dollar AMG sound system should sound like, then you simply don't take the job, and you sure as hell you don't reem someone for 7k for ABSOLUTE FING GARBAGE! For 7000 dollars you'd think it would have surround sound at the very least and it sounding epic. It actually disconnected the surround sound option from what the car originally has and the new system which just makes noise with base that required 2 12s to make it sound not even close to what the car had originally. The reason I didn't keep my cars original system because Mercedes subwoofer kept going out, factory defect. Long story short he just left the old garbage that was in there, and tossed the speakers he claimed was 15k in a box all piled on one another, sort of what you treat trash like and let me keep it. Clearly that's what it was. (so much for it being 15k, see below what everything cost as per his text a couple years later, guess you forgot your lines when you're lying) He puts a 50lbs wooden box with garbage alpine 2 12 inch speakers and adds all this weight to the car with no other room left in the trunk while the trunk hits the corner of the box everytime I close it. mind you, it's a AMG gts, it had plenty of space in the back, he just filled it up with a 36 inch wide box and just completely ruined the aesthetics or what he needed to deliver on. Someone that's in th
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March 2024 by Brian S.
I got a 2009 civic upgraded to a radio with Apple CarPlay and a backup camera added to the car. They did a fantastic install in a hard to fit dash. Recommended everything and were super easy to deal with Definitely recommend these guys
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March 2024 by Regie T
I have had both of my cars worked on by Rudy the installer at this shop. He does an excellent and very clean job. I highly recommend him.
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January 2024 by Eduardo T.
I have nothing but great things to report about Al's and Ed's. They made sure my Tacoma got a complete sound up grade. The team at this location made sure I was completely satisfied with my Tacoma after they installed a JL sub, focal speakers with a five channel amplifier. They went above and beyond for me and my truck. Excellent job and customer service!!! I will recommend my friends here.
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December 2023 by Mishone Janisse
Called for a quote on an auto alarm and no call back.
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December 2023 by jeane h.
Wanted information about installing a radio touch screen and the employée had an attitude issue...
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September 2023 by Paul R.
Business hours published say open at 10am. The guy managing the shop turns up at 9.58 and seems incredibly bothered that I walk in at 10am to buy something. He explains that he needs "15 minutes to get ready" flailing his arms in every direction. Why not turn up at 9.30am and prep your business for the hours you claim to be open? LOL, people! I had a budget of $1,200 I'll spend elsewhere. Cheers!!
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September 2023 by KP H.
I've had a few of our cars here for various sound upgrades over the years, and they always deliver. Great service all around...couldn't recommend them enough.
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August 2023 by Andy Paz
Couldn’t be happier. I used them in the past and used them again. They made everything a smooth process definitely use them again.
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July 2023 by Joe M.
best auto audio experience ever! friendly, knowledgable staff at a failr price. I cannot be happier with my new car stereo!! Good people. Joe was great. Do not go anywhere else!!
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July 2023 by John W.
Recommended a stereo to meet my needs, set an appointment, told me how long and finished an hour early. Also did so extra work at no charge.
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June 2023 by Tony M.
I have an 2002 Lexus SC430 in mint condition. Problem was it had a great Mark Levinson stereo in it. Best for the day. BUT.....NO aux plug, no Bluetooth and no update on the navigation system. Walked in just to see if anything could get done without costing an arm and a leg. Man was I pleased. Manager suggested a unit that compliments the Mark Levinson power amp, speakers and kept the aesthetics of the Lexus dash. I added a back up camera that was well hidden in the rear bumper (no holes drilled) that uses the new unit screen. Been using it now for 180 days and no problems whatsoever. Installation was clean and delivered within the time promised back. I was worried about the dash being 20+ years old and things breaking....nothing like that happened. Contact me if you have any questions. Five starts for sure!
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May 2023 by Jessica M.
I had them install a dash cam. I walked in knowing absolutely nothing and the man that helped me (forgive me, I forgot his name but he's got an awesome beard and some pretty cool jewelry).. anyway, he was really helpful, honest and setup a convenient appointment. They were fast and did an amazing job. I never felt rushed or pressured in any way. I will 100% return in the future.
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April 2023 by Galina N.
I brought my car to get a new radio in. The guy was really nice nothing against him. But they broke my plastic pieces and he said the weather can make it more fragile over time which I guess it could be it. But then the pieces didn't all fit in properly. Parts are crooked and he told me that's just how it goes In. It was all perfectly nice and straight before the new radio. So maybe her a new technician guy because he did do a bad job on it.
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April 2023 by Dr. Jay S.
Joe and company installed my Apple CarPlay in my BMW did a great job, great service. Would use them again for future auto sound installations....
