-
January 2024 by Marcela Olivarez
I came to the pharmacy to buy some eye drops for my mom that were prescribed by her ophthalmologist and they were locked. I rang the button for assistance so someone could assist me with unlocking the cabinet and handing me the eye drops . I rang the bell lots of times and waited over 10 mins. And finally the lady from the registered said that the manager was at lunch and she was the only person with keys. I can't believe that a manager would not leave extra keys for her employees to be able to assist the customers. So unprofessional and not good customer service.
-
January 2024 by Javier G.
I rarely ever write reviews, even if I had a bad experience at a store I don't complain like a Karen but this one takes the cake this is regarding one specific employee. I came in on 1/13 at 6:13 pm, I noticed 3 cop cars outside but couldn't tell if they were here at rite aid or jack in the box, came inside rite aid saw no trouble so didn't think much of it. I came here looking for nasal spray,had trouble finding it and I asked a worker where it was at, pointed it to me found him really helpful shouts out to him. I'm standing at the checkout line and a nice lady is helping me, while I overhear the cashier on the right start saying stuff about the cops being here. The cashier said "Aw man the cops are here, I hope they don't run my license plates I have a warrant for my arrest." Customer he's helping says nothing just slight laugh, and the cashier keeps going saying "yeah I beat my wife hope she didn't call the cops on me so much for the witness protection" to which the customer nervously giggled and said haha that hit dark quickly. The worker just kept yapping about nonsense trying to be funny, I didn't pay too much attention to what he looked like but believe he was bald, you can check the security cameras at 6:19 pm register number 4 I believe, I genuinely hope there's audio on these cameras to get this sob fired in no way should you be talking like this. How are you this comfortable to be speaking like this in public at work, to a complete stranger while there's other people here, if he talks like this in public I don't even want to imagine what he says or does in private.
-
December 2023 by rafael valencia
The store is good, except that its prices are a little high compared to other stores. Very clean, friendly employees, and fast service.
-
November 2023 by Tami R
Always a pleasant experience. Cool people work at this location.
-
November 2023 by Amy L.
We luv the Thrity ice - cream. They're known for theirs famous ice-cream and it's been around for many years.
-
October 2023 by Shanicka B.
This was the worse experience I have ever had. David humiliated me today. He started to ring up my transaction. Before he even finished ringing up the transaction, He pressed confirm. I tried to explain to him that the customer says yes to using points but the cashier does not confirm until they scan all your coupons. After they scan , they confirm and you can use your points to pay the balance. Any riteaid cashier properly trained can confirm this. He kept telling me I was wrong and he as a manager and I didn't know what I was talking about. I asked could we talk with the other cashier because I was helped by him a few weeks ago and he told him no, go help the other customers. I asked if I could show him an old receipt so he could see that the coupons and points were used in a transaction. He told me the way he was doing it is the only way. He told me I was wasting his time and holdings up his customers. He needs to be trained on how to properly do a transaction with points and coupons. He told me I was making a scene. All I was trying to do was get my transaction done. I have no product, my riteaid coupon expired. Thank goodness my local riteaid is not like this.
-
September 2023 by Erasmo Solis
When ever you need a friendly hand looking for something in the store or a nice scoop of ice cream, go to David he's the Best.
-
August 2023 by Matt B.
I had a prescription sent to this location. The posted hours online and on the front door said they closed at 10:00 PM. My wife and I arrived a couple minutes before 9:00 PM. We went straight to the pharmacy and got what we needed. The pharmacist was very helpful. Once we were done at the pharmacy it was a few minutes after 9:00. We were surprised when we got to the front door and it was locked. They had to open it to let us out. I guess they close at 9:00? It was confusing, but I'm glad we could get what we needed.
-
August 2023 by Sindy B.
Horrible customer services from hearing stupid comments from employees to made up policies. This was my first and last time ever coming to this location. Absolutely Horrible!
-
July 2023 by Cary Land
I love their customer service; they always go above and beyond to ensure you get what you came for. The Manager, Felix, and associates are amiable and kind.
-
July 2023 by Julieth
I being at this store before and I was terrible disappointment after thinking a lot I desire to get a another chance...was for sure I never ever going back again..I can see the pice in the ice cream I buy something us and at the register I ask for the price of the ice cream..and the cashier said the price should be there with bad attitude and I said if the pricevwas there I can be gere asking..he said them maybe was dropped at the fridge and I can't go there to get you..I can't believe..people like him don't deserve a job..hi looks miserable..I can take his spot
-
July 2023 by Judith Robles
I being at this store before and I was terrible disappointment after thinking a lot I desire to get a another chance...was for sure I never ever going back again..I can see the pice in the ice cream I buy something us and at the register I ask for the price of the ice cream..and the cashier said the price should be there with bad attitude and I said if the pricevwas there I can be gere asking..he said them maybe was dropped at the fridge and I can't go there to get you..I can't believe..people like him don't deserve a job..hi looks miserable..I can take his spot
-
July 2023 by Kay B.
Let me tell you about David!!! Such an an amazing human being with good energy guy!! I literally came in Rite Aide today for my favorite ice cream but they only had my gf flavor and I told him dang u guys don't have my favorite flavor. This guy went all the way to the back and got my flavor and put a smile on my face!! that's customer service going above and beyond for your customer David is da man!!! Happy 4th of July David and team!!
-
May 2023 by Nevine Kamel
Rite Aid is a popular retail pharmacy chain that provides a variety of healthcare and wellness products. They offer prescription medications, over-the-counter medicines, personal care items, vitamins, and more. In addition to pharmaceutical services, Rite Aid also has a range of household essentials, beauty products, and snacks. Their stores are often conveniently located, making it easy to access the items you need. The staff at Rite Aid are typically friendly and knowledgeable, ready to assist you with any questions or concerns you may have. With competitive prices and frequent promotions, Rite Aid aims to provide value to their customers. Whether you're looking for medication, health products, or everyday necessities, Rite Aid strives to offer a convenient and reliable shopping experience.
-
May 2023 by Gabby Meraz
Great Pharmacy and store to purchased anything in need employees friendly