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June 2024 by Angelica Hernandez
Very good service
And everything arrives just as ordered
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December 2023 by J
I gave them a couple chances but my things always arrive broken and damaged. This last time I used their service they opened my box and took several things out. I delivered my box and waited for it in Mexico, so I close and open my own boxes. I was missing a few expensive things. Spoke with the "manager", his customer service is horrible. He resorts to screaming and insulting. Ill be sure to spread the word and let people know. After this problem, I found out other families I know that were using this service were experiencing similar issues with this business and they all said they were using different companies now.
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April 2023 by Jaime Zapien
(Translated by Google) Very good service 100% thank you..(Original)Muy buen servicio al 100 %gracias..
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January 2023 by Gus Morales
Good morning all. Just wanted to share the worst experience in using this company. Jose Luis is supposedly a manager but lacks communication skills and people skills amongst other things. I reside in Guadalajara and my folks decided to use this so called service, big mistake. As I called earlier (understood 2 he differences) he proceeded to lecture me about how early I called and I apologized. Today I called to check up on my box with a dispatcher female (very nice) Jose Luis took it upon himself to call all the way to Guadalajara to lecture me on why I was calling.?? He says “ I told you to call Thursday which is a lie ( it was Wednesday, however this person I feel is not qualified for the position he is in charge of. Not only is he not professional but condescending. I m sure if I had access roads directly to him , his conversation would take place face to face in person. I anticipate my box to be delayed and ruined because of him and will update if that is the case so the US clients can choose another safest, secure transportation service besides Mudanzas Michoacan. This guy even became irate when asked what kind of vehicles transported our merchandise. I wanted to use him for future deliveries due to my own transport business but using people like him will damage any business instead of gaining business. Be very vigilant. Shop around
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January 2023 by abel ortega
(Translated by Google) Very good service and I have already sent several boxes and everything has arrived well I recommend them(Original)Muy buen servicio ya e mandado varias cajas y todo a llegado bien los recomiendo
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October 2022 by Martin CORONA.
(Translated by Google) The owner is too rude, he treats the client as ignorant when he claims a bad action ... I sent a TV ..... and he did not want to be responsible for what happened the TV arrived open from a fall and the ..... .Not to say anything else, he offered me 80.00 x the damage as if it were something stolen, or as a handout, I left it to him because as it is, he will be left without clients and his name, Jose Luis, will serve him more. .......with censorship.....I do not recommend them in 4 or 5 shipments two incidents happened I do not recommend them ......zero qualif.(Original)El dueño es demasiado mal educado,trata al cliente como ignorante cuando reclama una mala accion...envie una T.V.....y no se quiso hacer responsable de lo sucedido la T.V llego abierta de una caida y el ......por no decir otra cosa me ofrecia 80.00 x el daño como si se tratara de algo robado,o como una limosna,se los deje porque asi como van se va a quedar sin clientes y le van a servir mas a el su nombre Jose Luis.......con censura.....no los recomiendo en 4 o 5 envios pasaron dos incidentes no los recomiendo ......cero calif.
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September 2022 by Libia Cruz
(Translated by Google) After several shipments to Mexico with this company, last week my family received a box in which the complete items did not arrive, I tried to talk to the owner about the lost items that were new items, he told me that new items could not go that they review them because it is specified on the paper, I understand, what I don't understand where my things were? Why don't I return them? I tried to talk to the owner and he is a very difficult person to understand, after talking to me, he called my family in Mexico telling my daughter not to lie that all things were complete he was rude, he is not a professional person, please be careful when using services like this because we pay and still get robbed.(Original)Después de varios envíos a Mexico con esta compañía, la semana pasada mi familia recibió una caja que no llegaron las cosas completas, traté de hablar con el dueño acerca de las cosas perdidas que fueron cosas nuevas, el me dijo que no podían ir cosas nuevas que ellos las revisan porque en el papel está especificado, lo entiendo, lo que no entiendo donde quedaron mis cosas? Porque no me las regreso? Trate de hablar con el dueño y es una persona muy difícil de entender, después de hablar conmigo, llamo a mi familia a Mexico diciéndole a mi hija que no estuviera mintiendo que todas las cosas estaban completas fue grocero, no es una persona profesional, porfavor cuidado cuando usamos servicios como este porque pagamos y todavía nos roban.
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July 2022 by Mtro. Fernando Á.
(Translated by Google) They brought me a dining room from the USA and a chair arrived broken(Original)Me trajeron un comedor desde EUA y una silla llegó rota
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May 2022 by adriana mendoza
SON RESPONSABLES Y TODO LLEGO MUY BIEN, SOLO TUVE UN PROBLEMA POR EL CUAL DECIDI NO VOLVER A ENVIAR MAS CON ESTA COMPAÑIA. EL DUEÑO, ES MUY AGRESIVO, VINO POR MI CAJA Y FUE MUY GROSERO, ME TRATO DE IGNORANTE Y ME DIJO QUE NO SE LLEVABA MI CAJA, LE EXPLIQUE QUE ME HABIAN AURORIZADO PONER UNAS NUECES ADENTRO Y NO ENTENDIO, AUN CUANDO LE DIJE SI NO LE IMPORTABA PERDERME COMO CLIENTE, DESPUES DE RETIRARSE REGRESO Y DE MAL MODO ME DIJO QUE SE LA LLEVABA. POR ESTO DECIDI NO VOLVER A ENVIAR AUN CUANDO SU SERVICIO ES MUY BUENO. TRANQUILICEN AL DUEÑO, POR FAVOR. (EL ME DIJO QUE ERA EL DUEÑO, Jose)
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March 2022 by Claudia Herrera
(Translated by Google) I have been sending with them for a long time and I have recommended them to several people, we have all been very satisfied with the deliveries, they are highly recommended, everything arrives perfectly well(Original)Yo tengo mucho tiempo mandado con ellos y he recomendados a varias personas todos hemos estado muy satisfechos con las entregas son super recomendados todo llega perfectamente bien
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March 2022 by Veronica Fitta
(Translated by Google) Good service, everything arrives complete.(Original)Buen servicio, todo llega completo.
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September 2021 by Mena Jim
confiables ,eh enviado varias veces con ellos y todo llega bien.
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June 2021 by Alejandro Crisostomo
(Translated by Google) Do not send things to Mexico through this parcel, they stole things inside my box, it arrived incomplete and they took part of what I sent, I called customer service and they did not solve anything,Do not send in this parcel! They are irresponsible!(Original)No envíen cosas a Mexico por medio de esta paqueteria, me robaron cosas dentro de mi caja, me llego incompleta y le sacaron parte de lo que envie, llame a atencion al cliente y no me resolvieron nada,No envies en esta paqueteria! Son irresponsables!
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February 2021 by Raphael Romero
(Translated by Google) Good service and on time(Original)Buen servicio y a tiempo
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January 2021 by Alicia Marín
(Translated by Google) Si yegan eltienpo kedicen al menos keseban mastarde teloasen Aser(Original)Si yegan eltienpo kedicen al menos keseban mastarde teloasen Aser
