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November 2023 by J. O.
I have been taking my vehicles here for approximately 3 years. Every time I take them they come back looking like new. I am very please with the high level of repairs! Highly recommended it. Juan Vela always makes sure to give my vehicle back in a timely manner!!!
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October 2023 by Jeanessa Perry
The Fix Auto team is amazing. They took great care of my car and made it look like new. They have great customer service and made the process very easy.
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September 2023 by ricky carrillo
I was hesitant trying to choose a repair shop through my insurance provider. I looked at about 5 other shops comparing reviews trying to narrow down my decision. I came to Fix Auto Paramount looking for an estimate and met with Roy who right off the back was attentive, interested with my concerns, and very clear as to how long the turnaround would be. He even checked to see if the parts were in stock just to be sure. By the end of my conversation with Roy, I knew I was going to end up choosing this place. I left the shop with relief knowing that my car would be taken care of. Dropped my car off on a Monday and Roy called me that same week on Thursday letting me know my car was ready! I picked it up and they had my car looking so good. The staff was so friendly, and broke down their warranty and the details on what was done with my car. I loved how easy they made this process. I recommend this place to anyone hesitant looking for a repair shop, who wants an honest, communicative, genuine team to get your car looking brand new again.Thank you FIX AUTO PARAMOUNT.Service: Body & Trim
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September 2023 by VKAY Wade
Honestly l chose Fix Auto because they are close to my job. I figured that all auto collision shops are the same, but I was grossly. They took my car in the same day. Great service from start to finish, my car looks brand new again.Services: Steering & suspension repair
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September 2023 by Ricky C.
I was hesitant trying to choose a repair shop through my insurance provider. I looked at about 5 other shops comparing reviews trying to narrow down my decision. I came to Fix Auto Paramount looking for an estimate and met with Roy who right off the back was attentive, interested with my concerns, and very clear as to how long the turnaround would be. He even checked to see if the parts were in stock just to be sure. By the end of my conversation with Roy, I knew I was going to end up choosing this place. I left the shop with relief knowing that my car would be taken care of. Dropped my car off on a Monday and Roy called me that same week on Thursday letting me know my car was ready! I picked it up and they had my car looking so good. The staff was so friendly, and broke down their warranty and the details on what was done with my car. I loved how easy they made this process. I recommend this place to anyone hesitant looking for a repair shop, who wants an honest, communicative, genuine team to get your car looking brand new again. Thank you FIX AUTO PARAMOUNT.
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July 2023 by Joseph Preyer
Great work and really friendly atmosphere. They dropped me at home and picked me up after repairs.Service: Body & Trim
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June 2023 by Christopher Ramirez
Great customer service. Roy was so well with giving information and making the process as easy and quick possible. Any questions or concerns I had had Roy was able to help me out. Fix Auto Paramount works fast and efficient. I dropped off my vehicle on a Wednesday morning, by Friday noon it was done and looking like nothing ever happened. I wouldn’t want to get into another accident again but if I were to Fix Auto Paramount is where I will be going to again!
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June 2023 by Raul Medina
Roy Reeves, the repair process manager was awesome, he took care of me very quickly and explained the process. I left feeling good , my car looked brand new after they were done with it.Services: Steering & suspension repair
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June 2023 by Anne Reid
Juan, the manager, made the entire experience seamless and easy and gave my son a great price on getting his car repaired after it was hit in a parking lot. Would definitely use them again!Services: Painting
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May 2023 by jeremy marshall
The crew was amazing I brought my car in feeling down because of the accident and they re assured me they can fix it and make it look new and that they did I appreciate them.Services: Painting
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May 2023 by Marie K.
If I could give it 0 starts I would. Took my bfs car in for body work with just a damaged hood (that could still latch on) and some grill damage, everything else was perfectly functional. Came back with a $7200 estimate of a bunch of bs that had to replaced written up by Roy Reeves. Took it to a different shop in Whittier, $1800 estimate. The whole place couldn't have given us a more weird experience to say the least, the gal on the phone constantly feeling uncomfortable and unsure when speaking with us, even a heard a "shhh it's Danny" when we called asking for the status of the vehicle. lol anyways fix auto is usually good, just this location has tons of issues. Usually people who are unable to answer you directly, and are strangely awkward aren't up to any good. Hopefully they hire more experienced estimators or whatever that Roy guy does there. Overall just weird experience. Seemed more uncomfortable for the employees than us. Definitely go elsewhere.
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April 2023 by Joseph Quiles
After 3 months since our incident, we’re glad to have our unit back and looking great, as if nothing ever happened to it. Juan Vela made sure we were taken care of and customer service was great. Although we hope we never have to go through this again, I would highly recommend this location for any work.
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March 2023 by Neddie S. Bulaga
By far this is the MOST credible auto shop! They shocked us when we saw our car perfectly brand new looking! Very accommodating and so nice esp Roy he is the best! Elizabeth made our car looking great & new! Thank u very much! HIGHLY RECOMMENDED!
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March 2023 by Ed A.B.
Their service is truly above and beyond! Roy is the best man to contact and Elizabeth is the best person to take care of your car. Our car came out so nice and clean looking and besides that they made sure our car was perfectly working before it was released to us for our safety. Much appreciated! it was Job truly well done!Services: Painting
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February 2023 by Steve M
I was unsure if this Fix Auto Paramount location would work with me and my insurance company because it wasn't on the list. Since my deductible was higher than the repair cost to fix my vandalized car, it didn't matter. What mattered most was the friendly, professional, caring staff that handled the repair from initial contact to final pickup. My car was handled with lots of TLC and it shows. Although it was just a small area that was vandalized, the entire car was given a careful detail and it looks like a brand new car. Big thank you to Ray and all who worked on my car, especially the ladies who detailed my car inside and out. What the vandal destroyed, you all restored. THANK YOU!
