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October 2024 by George G.
Great products, great service, great prices, great people.
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September 2024 by YuKevin Xia
The management is chaotic and the staff is loose, giving people the impression that they will run away after working for two days! ?
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August 2024 by David Tidwell
I think these folks are trying to do what is being squashed by so many bigger businesses... Because they are actually competitive and help me straighten out my own install hiccups! Can we get more fair biz like this please? Thanks.
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February 2024 by Natasha Wrae
My assistant ordered a battery for our solar panels, the battery only held a charge for 4 months. When we contacted the company they were asking us to jump through a ton of hoops to get a replacement. So much for a year warranty!! Do not waste your time with this company.
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February 2024 by DANNY TAYLOR
Customer service is the best I have had from any business in some time, had to talk and text several times over a week with meter readings and different options to try, but constant communication from California to Florida with a Teck named Sohl could not have been better, I never failed to get and answer or reply back with a plan, I will buy from these folks again without giving it a thought, Thanks again for your help and patience.
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February 2024 by Woodzy fox
I tried to call but there phones are always giving the "BUSY" tone. no matter what time i call, one day i tried 20 times during there open hours. STILL NOTHING. I was going to buy there products. but with service like this, think ill take my 25K to someone else...
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December 2023 by Stacy
Horrible customer service bought a complete system 3 months ago 3 months later still getting the runaround systems messed up you get called dumb instead of fixing it like hey I'm sorry you're having a problem let me correct this got you new ones in route again 3 months later still getting the runaround "we're waiting on the sun to test your panels" ? they don't care about you I highly recommend finding a more reputable company...they're not even going to give me all my money back yeah this is a horrible company really bad customer service...
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September 2022 by Sameer Sheikh
Bought two pairs of batteries for my UPS devices. It's stated that they have a life of 3-5 years. In less than 2 years one of the pairs failed. The load was about the same with both UPS devices.I reached out to Expert Power to see if they could help out, and they said they could do nothing.I get there's a 1 year warranty, but the bats are supposed to last 3-5 years. At least gimme a promo code or something so I can buy a replacement set - the way they pro-rate car batteries at Costco, for example - but no, nothing.They took my money quite readily, delivered a substandard product of poor quality, and then didn't care to help out.I definitely won't be getting anything from them again.
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June 2022 by Polina Pohnel
Awesome customer service! George was knowledgeable and effectively guided me to the best system to suit my needs. In fact, they are the only solar power company that actual real person answered the phone.The shipment was sent promptly, and I can't wait to do the install. 5 star service all around!
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September 2021 by Mr Shintani
WARNING: avoid at all cost. Company will take your money. run away...
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September 2021 by Sandy M.
This company used to be online as "Two-Way Radio World". I ordered an iComm battery from them July 23rd...still waiting. My card was charged immediately, a tracking number was sent to USPS, then it stopped. Numerous emails, dozens of phone calls, tons of complaints on the website got me nowhere. FINALLY, somebody posted their new address and phone number -- I called, and got a real human being. He was familiar with my order, and although at first I was thinking of actually getting the battery, after soooo much hassle I decided to go for the refund. We'll see what really happens. If I get my refund, I will update this review. Otherwise, I will be spending a lot of time online getting the word out to beware of this company. Keeping my fingers crossed!
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June 2021 by Gary Lang
I like their products they seem to work for me
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April 2019 by Executive Director
I ordered and immediately paid for two 3800mAh batteries from Expert Computer International. They sent me two 1300mAh batteries instead. I kindly asked them to contact me, but they ignored me and immediately MODIFIED their closed auction listing on eBay to change the 3800mAh to 1300mAh. Fortunately, eBay tracked all the changes they made. I have filed a dispute with eBay, PayPal and next the US Post Office. They won't even call me to apologize or try to make it right! I don't understand why they are trying to cover their tracks instead of just emailing me back. I was very nice to them. Now I have no choice but to fight for my rights and a full refund. BEWARE OF FRAUD AND SCAMS!
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November 2018 by Thomas Pulvino
Recently, I ordered a rapid desktop charger for a discontinued handheld Kenwood amateur radio, along with a spare battery - and Amazon quoted 8 to 15 days to receive this product.
I did some research and found that ExpertPower is a local business to my home, so I called and spoke with a representative who told me that he could probably get it out and shipped within 24 hours.
Well, he did. I received it today (5/4) and just placed the order on Wednesday. This kind gentleman went above and beyond to satisfy a new customer - and that is worth its weight in gold.
Congratulations, you just gained a loyal and long term customer for all of my battery and charging needs. Thank you for your simple token - it went a long way.
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May 2018 by Shawn B.
I ordered two 12 volt batteries from these people and all I received was an empty envelope ripped open at the end and I was not refunded my $40 because the envelope was delivered there's something Shady going on with this company
