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September 2023 by Jose C
Awesome
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August 2023 by Oliver
Just came to the store and it is clean and has AC. I wanted to leave a review because of the amazing staff when I happened to see a recent negative one. First off, excellent and helpful staff! I don’t think you’ll find helpful people like them who go above and beyond and are patient and kind throughout. And by the way they are very much trained and informed, don’t mind the idiot below, SAL MACIAS. Newsflash buddy, they cannot access your PRIVATE and SENSITIVE phone number account over the phone that is the 611 customer service’s job. In person at the store, they will ask for your phone number, security pin and ID for any reason any all, big or small. Simple, common sense policies in place for everyone’s own privacy and safety. Bottom line, thanks girls and Cricket for the amazing service! This my first choice store now.
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July 2023 by SAL MACIAS
Staff should be better trained to inform. Customer how to not waste time at the store if changes can be done by phone.
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November 2022 by eríck mxus
Just switched from Verizon got a new Motorola Phone happy about that now to see how the network plays out for me second time customer hopefully better than my last carrier for LA county customer service is real good too
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September 2021 by Katherine Alamillo
Well done cricket ? Alan was a great help, knowledgeable, friendly and kind. Clean store. Fast service. You get it all!! ?% coming back here when needed.
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September 2021 by Vianeth Saenz
Great communicationExcellent at explaining thingsGreat customer serviceVery friendly
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September 2021 by Eliannet B
Very FriendlyProvides Great Customer ServiceVery PatientGreat at multitasking
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August 2021 by Victoria Romero
20/20 Clean store with AC!!! So refreshing with this heat!! Celest also helped me a lot with setting up my new phone and she was very patient and kind. Will be returning!!!
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August 2021 by gisselle rodriguez
I really liked the customer service, Celest and Jorge and Alan were the greatest help ever, I am in love with my new IPhone 12 Pro! I will be back to buy another one for my sister at this store, they’re awesome!
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August 2021 by CINDY MATTORD
Inexperience staff, poor technical comprehension, dirty store! All they know is to strict you. BAD Attitude from the little girl working here CELEST! Stop flirting with customers!!! SHE GAVE MY BOYFRIEND HER NUMBER!! DO YOUR JOB!! DONT COME TO THIS STORE IT TAKES FOREVER!!!
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July 2021 by pedrito cortez
I liked how Celest attended me and helped me set up my new phone. She gave me information about how to use the new phone and she was friendly and funny! Great experience
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June 2021 by Irma Zuniga
First of all I want to say that I have never felt more comfortable or helped than I did with Celeste (and the gentleman that was there with her but I didn't catch his name) They were incredibly nice and helpful, Celeste was THE nicest, super attentive to not only the customer she's with but she makes sure to let whoever is waiting know that she knows they're waiting and takes the time to acknowledge them (like when we got there she was already with a customer but as soon as she saw us she made sure to let us know that she would be with us shortly and same thing when she was with us and someone else came in).Honestly I've gone in that store before and it always feels dry and like I want to get out of there as soon as possible but this time I didn't mind waiting and felt comfortable because Celeste and the other guy made us feel at ease. Thank you so much Celeste!
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June 2021 by Enrique Santiago
Celest was very helpful and kind, I had came before and another employee here didn’t want to help me with a problem I had with my phone but she did and she was very patient and helpful. Great customer service ??
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June 2021 by Pilar Roman
Celest was very attentive, intelligent and very helpful and I think this company should have more people like her, best customer service and I left the store very satisfied! She made me a customer with Cricket for life and as well as for me and family I will be bringing my daughter into cricket as well
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June 2021 by Karelia Jauregui
The person who helped me was very nice and helpful.