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July 2024 by Yvonne M
I will never shop here again!!!
About 6 months ago I bought 2 Batteries for my RV. Something wasn't right the batteries weren't charging and some other things weren't right. So I took it to my RV guy (Ron's RV) He tested everything then tested the batteries.
Ron said WOW I've never seen this I've heard of it but never seen! The - was the + and the + was the -!!!
I watched his test it several times.
Went to Napa to exchange " they are expensive and have a year warranty " and Jon the assistant manager after exploring it to him looked at me like I had no idea what I was talking about and said I've been a mechanic for years and that's just not possible. You must be wrong or something else is wrong because it's not the batterie. I told him you can test it and see for yourself he said there's no way to test it " theres that look again " and continued to tell me there was nothing he could do for me......
Went to Ron's RV and he said did he test it? No he told me there wasn't any way to test it. Called Cohasset Napa Raul the manager there said he had seen 1 before he exchanged it no problem also tested it and yes the - and + were switched....
Thank you Raul,,,
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May 2024 by Corran Oliver
I just wanted to give a shout out for Sarah who helped me check my battery and replace it. She was awesome and friendly. Great service
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February 2024 by Chase Cranford
I was amazed at how helpful the information was that the guy working there gave me about bleeding my clutch. It is not their job to provide mechanics know how but he did and it helped me a lot and answered questions I had that helped me find the product I needed to get the job done
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November 2023 by cindee lanning
I had to order new lug nuts for my truck that had gotten warped during a tire rotation. The parts department helped me get the exact ones needed.
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November 2023 by ted scherbenske
Awesome service and great people
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October 2023 by Corinna Porter
The staff was very knowledgeable and curious
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July 2023 by Kathleen Peters
Perfect service
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July 2023 by Dilip Sinha
They have been helpful.
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June 2023 by Rhonda Straub
Polite Service and easy to find stuff.
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May 2023 by tara stuermer
Best place to purchase your new windshield wipers, because they will also install them for free.They have many different items to choose from to keep your vehicle in good performance on the road. They carry a good selection of accessories for your interior and exterior. The salespeople are friendly and knowledgeable.
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November 2022 by Strawb3rry Fi3lds
Awesome customer service and friendly helpful staff
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September 2022 by David Popejoy (Bud)
didnot have part needed and was 104 dollars for the same part i got for 65 at autozone
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September 2022 by Traci
Great auto parts store. No waiting this visit. I was greeted, and asked if I needed help. I told the guy what I was looking for, he looked it up and had it in stock. Ba da Bing. I paid and was out of there. ?
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August 2022 by Don T
This is the place for getting the stuff you need to fix your car! Knowledgeable staff is key!
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July 2022 by Dr. Kelly Baker (Chico Upper Cervical)
Very knowlegable
