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October 2023 by Maria Diaz
The best insurance in San Fernando valley
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February 2023 by Jamie Ambler
We switched over to manny Viadero State Farm 3 + years ago. The knowledge & experience is top notch! Manny got us more coverage for less money than our previous insurance. We are very happy with his service!You should get a quote!
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January 2023 by miguel luna
If you need any documents and call the agency an answering service working remotely will take your call. They then send a message to the agency asking for what you need and you literally never get it no matter how many times you call.
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December 2022 by Ben B.
I've never been able to meet Many in person, he's always too busy not helping me. Now every time I call to check on something related to my policy I'm told I'm talking to the receptionist and that they can't do anything but relay messages; and that someone will get back to me. I've been waiting a WEEK already and have yet to hear back. What kind of service is that? If I treated MY clients this way, I wouldn't have any clients left.
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December 2022 by Diana Pleitez
Great customer service. Cesar Martinez is always helpful and honest. I could not imagine being insured elsewhere.
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December 2022 by Glenda Pleitez
Cesar at State Farm assisted my wife and I with a new car insurance quote. He was friendly, very detailed but most importantly professional. Cesar had many options for us to pick from and made the process very easy. Highly recommend contacting Cesar if you are in need of a new car insurance or any other services they provide.
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December 2022 by Claudia Anton
I’ve been with State Farm for over 20 years and I wouldn’t change. The customer service from Cesar Martinez is just superb! He always answers my questions and recommends the my best options. Working with someone so knowledgeable makes it super easy!!
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December 2022 by Rosie Acosta
Cesar Martinez, is the best reprepresenting. He is very attentive and is always willing to go out of his way to meet the clients need.
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December 2020 by Cinthya Salas
I just called their office and spoke with Alex who informed me that nobody can help me with my questions, that a rep was going to call me back. This is not the first time i have been told that (during covid and pre covid). I work in customer service and this is unacceptable. I offer to be put on hold but that was not an option. I would like to express that every single time that i call this office is a bad experience, i have never experienced such a bad customer service.Update -A rep got in contact with me and answer all my questions and concerns. I was told that at this time is best to email them our questions and that they can call us back at our prefer time. This is what happened.Thank you!
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December 2020 by Lauren Reed-Moor
I recently had the pleasure of working with Manny and would recommend them to anyone. The experience was great!
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December 2020 by Billy Vaughan
Friendly and Promp service .
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December 2020 by Monica Muniz-Gomez
Sal, is the greatest! ? Amazing customer service! He is consistent and efficient. He returns calls and emails and has been a blessing to my family and I. I’ve had the opportunity to switch companies and have a lower premium but to think we can’t take Sal with us? Is what makes my husband and I want to stay with State Farm! We appreciate you Sal! Keep doing an amazing job! ???????
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December 2019 by Mayra Sahagun-Galvan
No ones picks up phone. No one ever available to help. I always need to call customer service for assistance.
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December 2018 by Brent Cooper
As a fellow State Farm Agent from Texas, I depend on quality from the agents I refer business to around the country. Manny and his team take great care of my customers who need State Farm in the L.A. area.
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December 2018 by Tom Luscombe
West coast State Farm agent very active in community. Excellent team that will help with insurance needs and services. Always looking for way to make sure coverage and cost are right. Try him out for a good 2nd option.
