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“Went to get my phone activated, the first guy didn't do anything to help, he was worthless, then I went back a couple of days later agitated and a young man by the name of Marvin kindly helped me and took care of everything. Marvin is very professional and very knowledgeable, and he was kind enough to listen to my concerns.”
“The whole staff at this store is nice and patient. Ryan was great at explaining all my plan changes and helping us navigate getting a new phone. Ben and the rest of the staff were nice checking in on us while our device information transferred to the new phone.”
“A big thank you to CATHERINE (employee M.E) and ASHLEY (assistant manager) for the EXCELLENT SERVICE THEY PROVIDED ME, they took the time to help me solve a problem that I had been dealing with for several months with TMOBIL. I recommend this branch 100%, THE STAFF IS ATTENTIVE AND THEY OFFER YOU EXCELLENT CUSTOMER SERVICE”
“Dion really saved the day. I was without internet and the first person said I couldn’t get a technician out for 3 days. I scheduled the appointment anyways and then got a call from Dion about 15 min after hanging up. He was able to fix it over the phone within a few minutes. I’m so thankful I didn’t have to miss out on work.”
“Medallion Fulfillment & Logistics is a great 3PL partner for small businesses and start-ups! Their warehouses on both coasts help us more effectively deliver to our customers with timely shipping. Being a family-owned and operated company, they get our needs as a new business, and have helped us every step of the way on the logistics and operations end of things. We trust them with our products and managing the customer unboxing experience. Highly recommend!”
“Adrian & Tope helped me out w my warranty exchange they're the best idk how I turned on text to speech but they gave me a better deal on the phone love this store so much”
“This Review for Eduard. I came to the store just take a look what new promotions is going. Ed explained me all promotions and I decided to purchased Samsung Watch. He connect with my phone it's takes like 20 mins. Fast and knowledgeable mobile expert.
I will back for Home Internet as well. Thanks a lot.”
“Everyone really took the time to get my phone up and working, especially Karina. I love being a long-time boost Mobil customer. They really know customer service!!!”
“I came to the store to explain to me about my account and she helped me a lot. She is an excellent worker, very trained and smiling, her attitude, blessings, thank you ?”
“Vlad has helped our company for years with IT, security systems, and just about any other electronic issue we could not figure out. He has been a big help and the service is great. I would recommend SugarByte to any business.”
“Christian was amazing. He mad an experience that usually dread, painless and fun. I will recommend him to my husband and anyone else who needs cellular service.”
“After hours of frustration and bad information with T Mobile on line customer service, I called this store when it opened. I was kindly greeted by Valentin and was assured he could help me. He DID! He was patient, didn't want to over promise but gave me a feeling of confidence that all could be handled with ease and finality. Very pleased with my customer service from Valentin.”
“Adriana was wonderful and very personable to work with, her sales pitch was amazing, as someone that was working for a rival phone company it was refreshing to know theirs someone out their that actually cares about customer service and being personable. she helped me sign up to a new 4 line plan and did it with ease. i recommend if your looking for a phone ask for Adriana she was amazing and easy to work with.”
“Diego yeah the guy with the hair was very helpful, respectful, & understanding person ever. I would love for his corp to know he’s an outstanding worker and they should notice all his greatness to his company. 10/10 rating”
“Suren was very helpful friendly really tried hard to help me and never stop until issue was solved ....a great problem solver...a great asset to company esp at mission hills store. Great job bravo”
“Michelle and Ignacio (sorry if I spelled that wrong) were very friendly and patient with my questions and helping me set up my phone. I recommend coming here if you'd like to set up a plan with Boost.”
“Jenny? and Julio ( Mr last month ) ?
They were absolutely ? helpful . First time at this T-mobile , I truly recommend them
Fast, helpful, understanding, answered all our Questions! 10/10 for Both !!!!”
“I went in today with my mom and everyone was so AMAZING!!! Customer service was on POINT!! I highly recommend this store. Just keep in mind that there's a usually a wait because this store is the BEST!!”
10:00 AM - 8:00 PM
9050 Tampa Ave, Northridge
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“I don't like going to stores very much, but now when I do I am going to come to this store. I was helped my Eric for some new phones and air pods, he was very informative and friendly. I had a lot of questions and he took his time answering them. I recommend this store to all my family and friends now. I love my new iPhones and AirPods. Thanks again Eric !”
“Excellent day today with Miss Silvia who helped me with my cell phone with a problem I had. But with her help everything turned out positive. Thank you very much Silvia, God bless you ?”
“Maybe I was lucky. As I walked in Sam greeted us. He was very calm and patient and polite. Professional and answered all of our questions. He even suggested we wait a couple months to get a better deal. You're the best, Sam.”
“During my recent visit to this Spectrum store, I had a good experience with one of their employees named Anthony. He helped me with switching my devices over from Verizon to spectrum.I thought it was going to be a big headache but he made it easy. He was highly knowledgeable and answered all of my questions. The customer service at this location is excellent.”
“Rosalie store manager at 6375 location was one of the best customer service reps I have ever dealt with she really put all her effort in to help me when no one else would help me please go see your girl she's the bomb”
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“Lis, the girl, gives very good service to her clients, even though she is super busy and alone, she gives you her complete attention. This is my process to get a new phone super easy.”