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August 2023 by Linda Parenti
The Tommy Bahama store in Palo Alto store has such friendly customer service. They make you feel like family. Quality clothes and service!
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August 2023 by Ted Regan
Great service extremely helpful and patient. Big shout out to Jackie In Palm Beach great asset to your company
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June 2023 by Mazen Safadi
I recently had the pleasure of visiting the Tommy Bahama store, and I must say it was an absolute delight! From the moment I stepped inside, I was transported to a tropical paradise. The store's vibrant and inviting atmosphere truly captured the essence of the Tommy Bahama brand.One of the first things that caught my attention was the impeccable interior design. The store's layout was well-organized, making it easy to navigate and explore the wide variety of products available.The staff at Tommy Bahama was incredibly friendly and helpful. They greeted me with warm smiles and were always ready to assist me with any questions or requests I had. Their extensive knowledge about the products and their genuine enthusiasm for the brand made my shopping experience even more enjoyable.
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June 2023 by Jim Evans
As I told Robin in the store I HATE shopping, but could learn to enjoy it shopping at Tommy Bahamas. The quality of the merchandise, helpful staff, even the music make me want to go back. Look forward to many more purchases.
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April 2023 by Gagandeep Singh
Quite fine collection, and customer service + assistance.
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February 2023 by Margie Beiderman
This was my first time shopping at Tommy Bahamas. I was pleasantly surprised of the quality and overall fit of the clothing. I had no idea I would be able to wear my usual size, a large and with a 5’10” 175 lbs frame because the website models look like size 2. I needed several outfits for an upcoming Caribbean cruise and the store had everything!I went to the store in Stanford Shopping Center, Palo Alto, California. I will definitely shop here again!Elizabeth, the store’s sales assistant was awesome!
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January 2023 by Norman Russell
Rhonda was a wonderful help. She was able to track down my shirt. Also due to limited quanity Jacob was able to get it expidited for me. Great Staff!
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November 2022 by Sojin Yoo
On last Saturday (11/12/22), we visited Palo Alto store (Stanford Shopping Center). Robin (one of the store sales person) helped us a lot with a merchandise. He was so nice, kind, and humorous with a high spirit welcoming us. We had very delightful shopping experience at Palo Alto Store. Thank you so much, Robin for your full smile and humor..!!
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November 2022 by Lizbeth Valdez
Robin was our sales associate and he was very knowledgeable about the product, and we just love going to this store everyone is always super helpful
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November 2022 by Dave H.
Have been going to this store since they opened at Stanford years ago, and have always had a positive experience. The store is always well-organized, neat, and bright, and, of course, full of great, quality Tommy Bahama gear. Moreover, every staff member we've ever worked with there has been very friendly, helpful, and knowledgeable. On our most recent visit, we received especially excellent service from Robin. Definitely one of our go-to apparel stops!
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August 2022 by Dan B.
it's always a great experience shopping at the Tommy Bahama Stanford Mall store. two employees in particular exemplify the Tommy Bahama brand; Sergio and Jennifer. Please join me in congratulating Sergio and Jennifer for the quality of customer service they continue to deliver! Dan B. San Mateo
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May 2022 by Vicki Y.
They have a good selection of clothes at a decent price point for beachy/hot weather vacations. The customer service is hit or miss. I was there on a weekend and was waiting for a fitting room when an employee walked over and asked me not to stand there waiting and to continue shopping until a room became available. Hmmm. I had shopped and was ready to try on clothes. So after walking around the store for a while longer I returned to the fitting room area. The same employee was standing there and when I asked if a room was available, he let out a loud sigh and without even looking in my direction said No and continued looking away. It was very odd behavior, certainly cold and unfriendly. On the other hand, the person who helped me at checkout was gracious.
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October 2021 by L M.
Shida and the staff here are terrific. Go out of their way to find the best looking piece/color that fits the individual. They always find the right piece for any occasion. Coming from Gilroy is well worth the trip - do not waste your time at Santana Row.
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September 2021 by Ryan T.
Such a lovely store, it looks so nice inside and clean. The service was wonderful and the employee Pam was such a delight! She was very helpful and welcoming and made sure the experience was great! Highly recommend this place for great gifts! Did I mention that they carry the famous Honolulu cookies here? Thanks again for a great experience!
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March 2021 by Roberto Roman
Favorite Shop..Friendly staff
