“I had a great experience working with Johan and Lillian at Up2u Print! They helped me turn around a large vinyl banner in record time (before the quoted pickup date!) and were communicative about the timeline, cost, and specifications. They made a great impression on my colleague who picked up the order, and we're grateful to have such a reliable printer in the community.”
“I Needed to ship a complicated package and Reuben was majorly helpful. Amazing customer service and professionalism. I’d like to request he get a raise because Employees like Reuben are very hard to come by these days!!I will be returning to this location!”
“I have received very good service here. First, the person who mailed my package received me with such positive energy. Second, he safely stored my dad’s passport that I left in a copy machine, I was just able to securely receive it. The other girl today who helped was also so courteous.”
“PIP Palo Alto has done a truly excellent job for our choir, over the 12+ years I've been in charge of placing orders for our scores. They've delivered promptly, have easily accommodated changes or updates, and been good at communication.On our most recent order, I found a few small page-layout mistakes in their printing - a first for us. They apologized for the mistakes, and responded quickly to produce corrected versions the next day. They did this at no cost, and it greatly helped us, in time for our upcoming initial rehearsal. I share this as a positive example of their excellent customer responsiveness, and dedication to the high standards.”