9AM - 5PM
961 East Charleston Road, Palo Alto“Recently cleared out my long time storage items. Tony was a great help and saved me many many trips carrying boxes downstairs with his vehicle that allowed you to easily get your items transferred to the parking lot from the second floor. All of his help and conversation was filled with kindness. I had items stored there for over 15 years. no signs of rodents or bugs in my storage unit. The monthly cost was reasonable and fair. Thank you again Tony.”
“The property manager provided me with excellent customer service when we needed it the most, I Thank Public storage for their great customer service and great knowledge in self storage i would definitely recommend this property to anyone looking for a great service and experience!!”
“I used their services years ago and realized I never left a review.
They were extremely quick, organized, and had great communication. All the furniture pieces were well wrapped at record speeds. One of our dressers had a wobbly leg and they pulled us over to confirm the state before they moved, so they wouldn't be held accountable. Most of our boxes were labeled with rooms and got moved accordingly with no hassle. Anything else, they made sure to double check where and whether it should be moved.
Our destination was a third floor unit with no elevators and we had a hefty furniture piece or two that they maneuvered through the stairs with little more than a few seconds break despite the clear struggle. There were a few scratches on the walls of the staircase at the bends, but nothing major and none of the furniture was damaged.
Unfortunately, I am unable to utilize their services this time around due to them being unable to assist with disconnecting/reconnecting appliances, but their representatives were very responsive and polite.”