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October 2023 by A B
'Scandia Home' at 261 Hamilton Ave #130 has understood the meaning of total customer service and personalized attention. Shopping is a total pleasure in this store. You will find quality items and the cutest stuffed animals!
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March 2023 by KL C.
One of the worst experience ever. I think either she was the owner or maybe the manager of the store.... kept on ignoring us.... we waited and waited for her to assist us for 3 separate visits, she continued to ignore us while hiding inside her office.... the other sales associate had no idea why she would hide inside the office despite being notified she had customers waiting for her.... speechless.... racist? Would never ever go into this store anymore and will never recommend buying from them.
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March 2023 by K.C L.
One of the worst experience ever. I think either she was the owner or maybe the manager of the store.... kept on ignoring us.... we waited and waited for her to assist us for 3 separate visits, she continued to ignore us while hiding inside her office.... the other sales associate had no idea why she would hide inside the office despite being notified she had customers waiting for her.... speechless.... racist? Would never ever go into this store anymore and will never recommend buying from them.
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October 2022 by Elle C.
I've purchased all my down pillows from them for decades but never will again. I purchased my usual pillow last week (soft Vienna) to replace one that had gone flat after 7 years. After one week, my new one is so flat that it's unusable. They've drastically reduced the quantity of down in their pillows. There are no returns possible for down purchases.
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November 2020 by Tami Murphy, Realtor
My mom and I arrived at Scandia around 12:30 in the afternoon last Tuesday. There were 2 people on staff & both were very welcoming, professional, knowledgeable & helpful. Devin helped us with our pillow selection & confirmed some upcoming promotions that would be available. We got an education about down feather pillows. We learned the benefits of putting a tennis ball in a sock to accompany the feather pillows in the dryer. Scandia also offers a service to have your down pillows sent to their factory. You can have them cleaned, inspected & refilled if needed. If you're looking for some old fashioned "customer service" Scandia Home exceeded my expectations.
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April 2019 by Virginia Scanlan
In the Spring of 2017 I furnished my new home with bedding from Scandia Palo Alto and received the most extraordinary customer service I have ever received from anyone, anywhere. Worth every penny.
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April 2019 by Sofia Shipota
Amazing down pillows and bedding. Lots of fun hostess gifts.
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July 2015 by grail nitsch
FABULOUS CUSTOMER SERVICE AND PRODUCTS! Grail Marie Nitsch
