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November 2024 by cs13
Bland pho, very slow and disorganized services they forget our order since people came after us get their food first. We had to ask a couple time. Will not come back.
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November 2024 by Johnny Nelson
I did a search for pho near me on google. Found them. Paid through Clover, as shown by Google. Get there and they said they don't accept online orders through clover. (There were clover POS tablets in the store.) They didn't refund me or give me food. They gave me a manager number. No one picked up. I emailed, no one responded. Absurd.
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November 2024 by ChenR Z
The noodles are not very tasty and very lumpy.
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October 2024 by Monica
Solid place to get Vietnamese food. It’s definitely a little cheaper than Pho Ha Noi down the street, but it’s also not as fancy. The food is still good though and I like how they have many classic Vietnamese dishes.
I like to get their Vietnamese pate pork banh mi. My partner likes their popcorn chicken. I also like their grilled pork with rice. And recently we ordered their grilled chicken and it was surprisingly good too
I also like that this place’s usually not too busy for dinner so you can usually sit wherever and order fast. They serve food pretty fast. We waited less than 10 minutes when we ordered 3 entrees and 1 appetizer. I also like how they have a utensils box at the table so you don’t need to flag down a waiter for a spoon or fork. Also they make the water so fancy here! They give water in a large mason jar with citrus and add citrus and cucumber to the water cups. I like that touch. It makes the water feel fancy.
Also want to mention they auto-add a 10% service charge on the bill.
The inside feels new and clean. I think they’ve redone the restaurant a bit because I don’t remember it being like this before, but I really like their new decor. It feels modern and warm.
Parking: There are many parking garages in Palo Alto so it’s not too hard for us to find parking
Parking: Parking: There are many parking garages in Palo Alto so it’s not too hard for us to find parking
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October 2024 by JY
They were friendly and all the food we ordered was delicious.
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October 2024 by Harrison Fang
the food and restaurant interior both smell musty...
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October 2024 by Eloisa F.
egg roll was bleh, salty. service was okay it was late afternoon not much foot traffic
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September 2024 by Brittany M.
Came here before a concert. Food and service was amazing. So flavorful! Definitely will be back.
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September 2024 by Joshua Waldman
Great pork bahn mi. Citrusy water in a large mason jar was a nice touch.
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September 2024 by Audrey C.
Amazing aesthetics it was very cozy and cafe like. the service was very good and a nice lady offered us boba drinks which tasted nice but a tad too sweet. I ordered the chicken pho for my first time their are it was very nice broth and noodle conistancy
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August 2024 by David L.
Place has gone downhill considerably since a few years ago. Menu has lost several classic items (special pho no longer has tendon or tripe). Waitstaff need to be asked several times for water and condiments before receiving them, and delivered them to the wrong table half the time. And really sticky and hot in there on a warm day. And... I also got pretty terrible food poisoning after eating there yesterday... won't be going back suffice it to say.
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August 2024 by Justin W.
This is really a fast-food stand kind of restaurant located in the busy University Avenue. We tried the Lemongrass Banh Mi and the Grilled Pork Rice. The bun was lightly fried to add the flavor. All ingredients were good except the bed was too salty. The grilled pork was on the greasy side, but it's not salty but sweet as it should be. My order came with/ the drink and fries. As it turned out, the freshly made fries save the day. The waiter forgot our orders and came back to confirm. The waitress just couldn't remember that we needed a doggy bag for the fries. BTW, the internet speed was good and the 10% service charge was included in the bill. So what can I say, it's a fast-food stand alright.
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August 2024 by Aimee W.
Stopped by today for lunch during the PA Art and Wine Festival. Scored a table outside. I don't think this place was ready for the influx of people ordering. It's a bit confusing because they ask you to wait to be seated and bring menus to your table but you actually have to go to the counter and order. Food came out pretty quick but they didn't have a very good system of knowing which tables ordered which food so the server went around with orders until he landed at the right table. Our meals were actually pretty tasty. Pork Bahn Mi was served on a nice French roll, soft on the inside with a nice crust. Wonton egg noodle soup had a nice savory broth with lots of wontons and noodles. Shaking beef plate was fine, more of a stir fry than the traditional fare.
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August 2024 by QQ
Food was not great, special pho soup taste like bitter medicine, chicken soup was a ok but chicken was dry and does not have much flavor to it. Not much services provided, we called a guy to take our order, after we told him what we like to order he called another waitress over to take our order again… kinda confused there.
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August 2024 by Vincent HE
Worst pho in the bay area any pho restaurant will be better than this one food tastes bad, no service at all and they charge you 10% of service fees
