-
November 2023 by Anthony P.
The men at Palo Alto Oil changers are very efficient and professional they do get a 5 star rating and review their customer service is honest and top notch . Supervisor Chris and Manager made me feel like my time and my car was cared for Santiago the manger is a happy and hard working
-
October 2023 by Ezra C.
Chris and the team work great together and showed very professional manners! They gave me tips for my new vehicle and showed me a good time here at Oil Changers! Would recommend!
-
October 2023 by Sandra A.
Great customer service. My oil change usually takes no more than 15 minutes. Highly recommend.
-
October 2023 by Jixu C.
First time been here. Very fast and convenient, you can just stay in the car :) 5 star fast service with reasonable price!
-
August 2023 by Kamila Thompson
Great service and very quick. Don't even have to leave the car and they change the oil, fill the fluids, and add air in the tire. Second time here and will be back.
-
August 2023 by R.E. Sandifer
The Team was very professional, knowledgeable & thorough. I'm glad I took their recommendations because the car is running remarkably smoother than when I drove in. I highly recommend this Oil Changer for honesty & integrity. We have other cars & this is where we'll be coming from now on.
-
July 2023 by Danielle C.
I took my car here in the past and had no issues. The workers were welcoming and very helpful. Unfortunately that is not true anymore. Tried to go for another oil change and spent over 40 minutes sitting there and be told that they were unable to do my oil change to a "drain pipe / cap" that I have never even heard of being an issue before and told them I have been here before and was not told of any issue. Was sent on my without my oil change and told I could come back at 11 to speak to the manager which unfortunately cannot do because I work all day. Will NEVER go back to this place again, terrible customer service.
-
July 2023 by Beatriz S.
Santiago and Erik are terrific! Fast and efficient! Excellent service and highly recommend!
-
July 2023 by Masoud Ghaffarinia
My service at Oil Changers was super smooth thanks to Alex. Very quick without even getting out of the car. They did a quick yet thorough check on my car.
-
July 2023 by Emmanuel Garcia
Alex and his crew did a great job. I went during my lunch break and they got me serviced in less than 15 minutes. Definitely will be coming back!
-
June 2023 by Louisa
Alex, Eric & Chris got me in really quickly during rush hour for a last min oil change. They were very professional and worked efficiently well, good communication & kept me updated throughout the process. Happy with my oil change
-
June 2023 by J L Herchenroeder
I came here after another shop wouldn't use the 5w40 full synthetic that I wanted (insisted on a European blend that's just not necessary). These guys, Chris, Ethan, and Eric, were very fast and professional and used the oil I selected. There was no wait either. Great work.
-
June 2023 by Natasha A.
I always come to Oil Changers in Palo Alto for oil and transmission changes - they're quick, kind, and unlike lots of other places, I don't feel like they try to upsell me hundreds of $$$ on things my car needs. They're extremely honest about what my car needs and doesn't need to run well and safely, and the vibes among the workers are great - it's always nice to go somewhere you can tell people really like their job and co-workers! Alex and Chris are great, and very very sweet to my little terror of a chihuahua who always comes with me as well.
-
June 2023 by Aniyah Ross
Santiago and team took INCREDIBLE care of my Mercedes! I'm a little guarded on who I let work on my car because I feel most places try to gauge you especially if you don't know cars well. He was so informative and kept me in the conversation with every move they made. If I didn't understand he took the time to educate me. Great customer service and service to my car!! Thank you guys!!Services: Air & cabin filter replacement
-
June 2023 by Sushma Nand
Had a super great experience here. They changed my oil and other items in 20 mins or so and really took care of all the details as I sat in my car and also explained all the details of the work that was being done which was truly appreciated as Im not a car expert. I would recommend anyone to take your car here if your warranty has expired for service on your vehicle, it's reasonable cost and super quick! Great employees there as well.Services: Air & cabin filter replacement