“The workers here were very helpful when the systems were a little slow. They provided good advice for me to return a warranty claim without having to pay for anything.”
8:30AM - 6:30PM
2625 Middlefield Rd, Palo Alto“Had a recent easy-peasy Amazon return drop-off. In and out in less than a minute. Plus they handle my Chairish Drop-Off-and-Go orders. These take a bit more time, but they get the job done and the items (often large and/or breakable) arrive in perfect condition.”
“Albert goes above and beyond!
I fully entrust and can rely on the team at this store. Albert goes above and beyond to ensure myself and other customers are taken care of and when there is an issue he is attentive and follows up and takes care of business in a professional and sincere manner. UPS should be proud to have such high caliber representatives such as Albert who is the face of the company on the ground floor smiling and staying as long as necessary to complete the task despite unlikely being compensated for the additional time without hesitation or complaint. Thank you Albert for all you do!”
“Always above and beyond the call of duty!
I live nearby and have been using the shop for years.
Always friendly, fast, highly professional.
And recently they helped me save $2000+ on an international shipment, which involved repackaging a giant box into three smaller boxes, all done quickly by on premises.
Highly recommended!”