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February 2024 by Junior M.
Their main elevator has been out for a long time now and don't seem to bother fixing it. The only way up to 2nd and 3rd floor is thru their employees elevator which is sooo embarrassing being that Macy's has the funds to install a new elevator. They never have anyone at the men's shoe department, very understaffed
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January 2024 by Christopher Berry
Fav store
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January 2024 by Fidel Aquino
I found all the gifts I was looking for
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January 2024 by Sophia Tabarez
dennis from the shoe department is nice and attentive
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January 2024 by Bobbi K
Great! One of my favorite places.
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January 2024 by S. Dutch Matthew
Nice and clean and full of merchandise!
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January 2024 by Patricia GONZALEZ-ARROYO
Worst customer service ever. Never solve the issues, had to call on several occasions to follow up. They are clearly not managed well at all.
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January 2024 by david tran
Nice, clean
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January 2024 by Jeremiah Benton
Because so many people steal everything is locked up and they looked at me like I was just
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January 2024 by Ropey C.
This is a shout-out for Janice who works in the Women's clothing department on the second floor. What an asset to Macy's! Not only was she helpful and customer service driven when it comes to apparel, but she also unhesitatingly assisted me in finding the right exit down the escalator (there are many exits in this big store). Thank you so much, Janice, for making my Macy's experience exceptional.
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January 2024 by Sunil R.
It must have something to do with the fact that it is right next to Neiman Marcus ... this Macy's has a nicer selection, is better organized, and has better service than any other Macy's that I have been to in the recent past. Keep replicating this and Macy's will thrive based on the number of customers I saw today.
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January 2024 by K H.
I generally get reasonable service at the Stanford Macy's, particularly by the nice older gentleman (forgot his name) in the Men's suit department. But today, I had a very bad experience. The sales woman, Mei, in the men's Ralph Lauren desk was extremely rude. I haven't been treated in such a condescending way in a long time. Instead of giving her any chance of a commission, I left.
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December 2023 by William Craig
Crisp clean efficient shopping. A little old school; fitting rooms!!!
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December 2023 by Keith Smith
Been awhile since actually going into a Macy's. This store was well stocked and lots of customers.
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December 2023 by Souzy Philipos
I love being able to find most brands all year long. Shoes section has most brands I like.There is always sale everyday. Clearance section.