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January 2024 by Ryan Burgess
Unacceptable lateness. I show up on time and am told that I need to wait because the other person supposed to be drawn 15 minutes ago. Fine, I can wait a little bit. I end up waiting there for 30 minutes before I finally decide to leave. I have work and the whole point of making an appointment is so I can have a scheduled time and minimally disrupt my day. Absolutely unacceptable. I will not be coming back.
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January 2024 by V M (Vickyinthebuilding)
The laboratory should hire a receptionist and a flabatomist separately, the girl really does not cope with her duties and makes mistakes. I had to return here 3 times.
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November 2023 by Roya N.
I had such a great experience with my blood draw today with Bhupinder! I'm absolutely TERRIFIED of blood and needles but she made my overall experience so so comfortable and quick. She was warm, welcoming and very sweet and thoroughly explained the process to me. Checking in was super easy too. I didn't face any difficulties like any of the other reviews mentioned.... Just make the appointment online! The instructions are extremely clear. Anytime I ever need to get lab work done, I'll definitely return just to see Bhupinder!!
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October 2023 by Steve L
This Lab Corp location is still open, unfortunately. It was reported closed, which would have been a gift to humanity, but the incompetents are still there, providing bad service in a very very slow way. I'm still waiting for my test results after three weeks, having talked with many low-functioning losers, filling out reams of online forms that vanish forever, unread, into the LabCorp ether. They won't even tell me my partial test results, even though I paid for the results and the results are about my body. The quality of care and concern they exhibit is nonexistent. The confusion in their tangled bureaucracy is disgusting. It is 50-50 whether I will ever get ANY results from them. I will never deal with these fools again, and you shouldn't either.
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September 2023 by Ayesha Z
Receptionist was rude and did not tell me I could easily go to the Mountain View location which does walk ins
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July 2023 by Emily Lautenbach
Clean, kind, professional. This is back open after the pandemic.
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February 2023 by Backy C
This place is CLOSED. But Google Map still says it’s operating. DO NOT COME.
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November 2022 by Anchorite D
This site is still closed: 11/16/22
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October 2022 by Bharathi priyaa
I had an appointment here and the lab technician was so rude. He first asked me if I had a printed doctors order which is not required , because you can pull up the order from the system. And when I said I didn’t have the printed order and he can pull up from my account, he literally shouted at me saying what a hassle it is.
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September 2022 by Grace Li
Note: as of 9/10/22 office is still “temporarily closed”
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February 2022 by Deborah Goldeen
Labcorp couldn't take five minutes to change their google listing to say "temporarily closed" for their Palo Alto location, nor is their any notification in their phone system or on their website. No one answers the phone, you just get a recorded loop. You are supposed to just show up and when you do, there is a collection of signs on the door giving COVID protocol and office hours and at the very bottom, not at eye level like the other signs, is a "Service Notice" at the bottom of which, in small writing (for a sign) is: office temporarily closed. Pathetic.
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December 2021 by Kader Ucar
The lab assistant was alone and we had to wait. They should hire 1 more person here to help him.
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December 2021 by Heather Y.
My mom and I waited 1 hour. The assistant was so rude. He didn't care about the people who were waiting outside for a long time. I will go to Quest Diagnostic next time.
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November 2021 by BP
I had an appointment here and the lab technician was so rude. He first asked me if I had a printed doctors order which is not required , because you can pull up the order from the system. And when I said I didn’t have the printed order and he can pull up from my account, he literally shouted at me saying what a hassle it is.
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October 2021 by Cob L.
This Labcorp location is closed despite being marked open on the Labcorp website and all social media. Don't waste your time driving over. I Called the Labcorp customer service line and was disconnected multiple times.
