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April 2023 by Orange Lid
The Salesperson named Tom has extreme product knowledge, eager to help, easy to understand, is very punctual and honest. The company is all about customer satisfaction and getting it done right the first time. The Hunter Douglas showroom had all the motorized products available to see on site. Very helpful to choose the right equipment for our house. Recommend them to everyone I know.
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April 2023 by dustin chernoff
Best customer service and the install went smooth!!!!
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March 2023 by Rory R.
Excellent installation and competitive pricing. Tom was extremely knowledgeable and very friendly. I couldn't be happier with the entire process. I will be working with them again in the future.
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March 2023 by Dan Scheffler
My wife and I are very happy. Tom the Installer was terrific. Arrived early (he asked if it was ok first) and was done in under an hour. Cleaned everything up and took it all with him. The shades look amazing!!!! We could not be happier!! I’m obsessed with them! The living room shades are stunning!! I was a bit worried about just doing the cellulars in the bedroom but they are like none I’ve ever seen, really really beautiful! Everything we chose worked out
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February 2023 by Amy C.
One of our blinds was broken and we reached out to Interiors & Textiles. They were responsive, knowledgable and professional. Our contact person, Tom was extremely helpful throughout the entire process. Thank you!
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December 2022 by easong (easong)
Fred helped us choose the high quality carpet upgrade we were looking for during our home interior remodel. We were able to bring samples home to check the color in natural light and find a wool that our cats were not interested in scratching. Fred came to our house and measured himself, then stored the carpet until we were ready for installation. His carpet installers were truly professional and attentive to details, such as borders with wood and tile flooring. Highly recommend.
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April 2022 by John Sack
We've worked with Interiors & Textiles for years on window coverings that are matched to our needs (light filtering, light blocking, energy savings, etc.) and have found them expert in getting it done and done right. Recently we added four new motorized shades to the 20+ that I&T installed (a skylight shade install was particularly challenging). These worked out so well, we have started converting manual shades around the house to motorized, and I&T not only got the right materials, but also worked out the magic to get the "automations" and the remote controls set up just right. We're looking at whole-house recarpeting, and we'll surely work with Interiors & Textiles, because of the quality of the advice, the installation, and the followup service/consulting.
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January 2022 by T T.
Interiors & Textiles did an outstanding job installing new carpeting in our office suite. When we were ready to replace it, I contacted Fred because we were so pleased with the work he did three years ago replacing the hard surface floors in a few of our rooms. Fred guided us through the selection process and responded quickly to our many questions. His showroom is extensive and I was comfortable visiting it during the pandemic. When we wanted to see a larger carpet sample, Fred was able to get it for us quickly from the manufacturer. The work was done when scheduled, and his installation crew was courteous and attentive to details. The new carpeting looks far better than we had hoped! We have one more area in our suite that needs new flooring and I know we will return to Interiors & Textiles to do the work!
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December 2021 by Andrew M.
Interiors & Textiles is a middleman that uses subcontractors to install flooring. In our case, even though they are an authorized dealer for Lauzon Flooring, Fred's subcontractor did not install the flooring to Lauzon's specification. As a result, upon our floor being installed in November 2020, Fred agreed there were deficiencies in the installation. We scheduled a date for the subcontractor to return but they were a no show. Eventually, the crew came back, but 5 months later in April 2021. When we then indicated we were still not satisfied with the work, Fred stopped responding to us. Fred uses a subcontractor (Distinctive Hardwood Floors) and pointed the finger at them when we had issues. So we had to not only deal with Fred but also with a subcontractor. This was not pleasant at all. The lesson I learned working with this company is next time to deal directly with the contractor doing the work, not with a middleman like Interiors & Textiles even if they have a fancy showroom. I recommend you first find a reputable contractor to install the flooring, don't let a middleman select your contractor.
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May 2021 by Abigail Wee
10/10 Had a wonderful experience with them, would definitely return.
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February 2021 by Rahul Biswas
Worked with Fred and John to get engineered hardwood installed in my garage. Price was reasonable and quite a bit lower than other flooring stores. Floor is excellent and the edging was very nicely done. If you're doing a garage remodel, these are the guys to talk to.
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December 2020 by Brian N.
Fred, I&T owner, ensured my wife and I had a great experience from initial window covering selections to final installation and everything in between and thereafter. Fred's industry and product knowledge and professionalism helped guide our selections in window covering styles, fabrics, and automations. It was our great pleasure to work Fred; he truly exemplified high performance service, transparency, and honesty in all aspects of our partnership together. We are delighted with the products and services provided by Fred and his installation team. We highly recommend Fred and Interiors & Textiles.
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November 2020 by Shawn Z.
I have nothing but great things to say about Interiors & Textiles and all of my interactions with Fred (the owner) and the installers. We'd been wanting to replace our carpet with hardwood floors for years and hesitated due to the time investment and hassle of not being able to move out our belongings beforehand. I had settled on an engineered hardwood floor (Kahrs) before talking to Fred, and within a few weeks, we were able to finalize the flooring style, schedule the work, and get everything fully installed. The work itself was done in almost exactly one work week where they arrived on a Monday morning and finished up the last transitions on Friday afternoon. The installers were very professional and accommodating when it came to doing the minimal amount of moving of furniture and possessions to keep the job moving. I'd use them again in a heartbeat and recommend them to anyone needing similar work done.
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October 2020 by Annie Yang
If i can give 5 minus star, i would. We hired this vendor on 7/4/20 to install Kahr HW floor at our house for $35,535 and paid $26,650 deposit. I repeated told the vendor we want the job to finish by 8/13/20 school starts and the vendor said no problem. The job started on 7/30/20 and come to an abrupt stop on 8/10/20 due to the vendor short order of all required materials *8 boxes of HW, 2 stair nose, 21 feet reducer, and 5 piece of T moldings). Keep in mind he came and did the measurement before the contract and guaranteed that he will order enough material, and also put in writing that the HW is in stock at the distributor and he can order and get it within 1 day. He try to blame on the 16 planks of HW that has defects from the original order, but that is not the case as there was not enough wood to finish 2 landings and 4 flights of stairs. The saga continues when he reorder the material, he said it will take 4 weeks before the new material to show up due to Covid. The install restarted on 9/11/20 only to stop AGAIN on the same day when the installer and us both notice the stairnoses color and texture do not match the HW floor that is specified in the contract. From this point on, the vendor agreed in writing there is a problem with the quality, but does nothing but blaming distributor and the 3rd party vendor they use to make the stairnose. and with no ETA on when this will be resolved and when to finish the job. His standard and only answer is that "i follow up daily, and haven't heard anything so nothing i can do". Since there is no concrete plan/ETA to have the replacement material ready to finish the job, i proposed whether he can use HW Plank on the stairs and paint to match the HW floor color. He said he cannot do that as that is not in the contract. And propose we pay for the incomplete job and we can ask and pay someone else to finish the job. Why should customer pay for a incomplete job and pay in addition to finish the job?? He then said the contract did not say when he need to finish the job so he is not violating the contract. It has been over 3 months since the contract signed and we are left with a house missing 2 landings and 4 flight of stairs without cover and there is absolutely no commitment from him on when the job will finish. Anyhow, you get the drift. If you want someone only cares about taking your money, and pass on all the issues, and leaving the customer hanging with incomplete jobs, then go with them. One more thing, if you read this and still want to go with them, please make sure: 1) in the contract to stipulate must completion by date; 2) do not pay majority in deposit, pay <=50% in initial payment as you will have problems; 3) be ready to deal with all these issue and get yourself a lawyer and go to court as last resort.
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October 2020 by Lost L.
If i can give 5 minus star, i would. We hired this vendor on 7/4/20 to install Kahr HW floor at our house for $35,535 and paid $26,650 deposit. I repeated told the vendor we want the job to finish by 8/13/20 school starts and the vendor said no problem. The job started on 7/30/20 and come to an abrupt stop on 8/10/20 due to the vendor short order of all required materials *8 boxes of HW, 2 stair nose, 21 feet reducer, and 5 piece of T moldings). Keep in mind he came and did the measurement before the contract and guaranteed that he will order enough material, and also put in writing that the HW is in stock at the distributor and he can order and get it within 1 day. He try to blame on the 16 planks of HW that has defects from the original order, but that is not the case as there was not enough wood to finish 2 landings and 4 flights of stairs. The saga continues when he reorder the material, he said it will take 4 weeks before the new material to show up due to Covid. The install restarted on 9/11/20 only to stop AGAIN on the same day when the installer and us both notice the stairnoses color and texture do not match the HW floor that is specified in the contract. From this point on, the vendor agreed in writing there is a problem with the quality, but does nothing but blaming distributor and the 3rd party vendor they use to make the stairnose. and with no ETA on when this will be resolved and when to finish the job. His standard and only answer is that "i follow up daily, and haven't heard anything so nothing i can do". Since there is no concrete plan/ETA to have the replacement material ready to finish the job, i proposed whether he can use HW Plank on the stairs and paint to match the HW floor color. He said he cannot do that as that is not in the contract. And propose we pay for the incomplete job and we can ask and pay someone else to finish the job. Why should customer pay for a incomplete job and pay in addition to finish the job?? He then said the contract did not say when he need to finish the job so he is not violating the contract. It has been over 3 months since the contract signed and we are left with a house missing 2 landings and 4 flight of stairs without cover and there is absolutely no commitment from him on when the job will finish. Anyhow, you get the drift. If you want someone only cares about taking your money, and pass on all the issues, and leaving the customer hanging with incomplete jobs, then go with them. One more thing, if you read this and still want to go with them, please make sure: 1) in the contract to stipulate must completion by date; 2) do not pay majority in deposit, pay less than 40% in initial payment as you will have problems; 3) be ready to deal with all these issue and get yourself a lawyer and go to court as last resort.
