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August 2023 by Gagandeep Singh
My car started to over heat, and it died on me. Came in here, and got it fixed quickly in couple of days.Helped me w/ diagnosis and sent me cost estimate before moving forward, answer all the questions I had, helped me navigate best to save money, and got the job done timely as they promised. Oh also, i got some discounts; extremely satisfied!Services: Carburetor cleaning
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July 2023 by Dolly Chan
Courteous, professional and fair. Needed a second opinion on my brake pad installation. Very helpful.
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June 2023 by Brennan James Nick
I've come to this shop a few times now and I've had a great experience for every one. The crew is super friendly who, they fixed my ride up perfectly, no hidden surprises, and they treat students very well. If you're on Stanford campus, this is also the most conveniently located shop, which has made my life a lot easier for getting car repair. I definitely recommend them, especially for Stanford students.
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May 2023 by Miranda J.
Very honest and fast service every time I've been. Not being from the area, we had trouble finding a place we truly trusted. This feels like the place! Nice people and just such good service!
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May 2023 by Paula Bach
My car started making a loud sound as I was visiting Palo Alto so I stopped to get it checked out. They were very nice and replaced my breaks the same day. They stayed open late to finish the job for me. The communication was great, I would recommend this place to anyone!Service: Brakes
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May 2023 by Kevin Liang
Fatima is awesome. Super willing and flexible to help out a fellow student. Great service and friendly and kind people. Thank you so much!
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May 2023 by Brendan M.
I recently visited Elite Auto Performance for car repairs and was thoroughly impressed. The mechanic quickly identified the underlying issue causing a weird, halting, screeching noise from the front. They also discovered additional problems, like a frayed serpentine belt due to a headlight cap falling off and grinding against it. They were very honest about what needed repairs compared to what probably didn't. This level of forthrightness is so important for repair shops.Communication about repair status was excellent, even when delays occurred due to the mechanic's personal emergency or Eid holiday. Elite Auto Performance was flexible with pricing and accommodated extended car stays.Overall, Elite Auto Performance provided exceptional service. Their expertise, clear communication, and friendly service make them highly recommended for reliable car repairs. They have earned my trust and future business, and I am confident they will impress others as well.
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April 2023 by Evelyn de Souza
My car was running low on oil - I got great assistance at such a reasonable price today
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April 2023 by Anthony Cesnik
I've had tire changes, brake rotor and pad replacements, and oil changes here. The pricing was fair and well explained, and the service was very quick.
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February 2023 by Ty Larrabee
I brought our car in because it was hard to steer and I could hear a belt squeak. Multiple times when I called they hung up without saying anything. When I did get a hold of them they said I needed my power steering fluid pump replaced, which sounded plausible.When I picked up the car, it was just as hard to steer and the belt still squeaked. No improvement whatsoever.I went somewhere else and they quickly replaced the belt and now it's operating correctly.Services: Steering & suspension repair
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January 2023 by Zach F.
TLDR: I'm very impressed with this shop's honesty and frankness about whether a repair is necessary.I came in after having gone through a pothole that left part of the undercarriage dangling. They pulled it out with a broom and said it was not a necessary part. They said it would be a waste of time and money for me to get it repaired. I ended up asking them to look into the cost and may still get it repaired, but it impressed me that he was so forthright about that.
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November 2022 by Austin O'Boyle
NOTE: OWNERSHIP HAS CHANGED.I was surprised to see new faces when I went here for my recent oil change. The oil change went okay, but they were very inconsistent and inaccurate in their communication,time estimates, and price estimates (it's an oil change on a Camry, how hard can that be to estimate?).You aren't going to see Sonny and his dad here anymore, and I think the quality of service has gone down as a result.Service: Oil change
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October 2022 by Quinlan Jung
TLDR; The mechanic is dishonest and I got separate inspections from 2 other mechanics to verify.I came here to replace my brakes. Immediately afterwards, my car was making loud helicopter-like sounds anytime I exceeded 30 mph. I brought my car back for inspection and they said the problem was completely unrelated to their work and it was a 'coincidental' problem with my wheel bearings. They quoted me over $500 to fix it.The whole situation was fishy, so I declined additional service. The moment I drove off, the sound was gone. Perhaps the mechanic had installed the brakes wrong and had corrected it upon inspection. Afterwards, I got separate inspections from 2 other mechanics and they both said my wheel bearings were completely fine.Service: Brakes
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October 2022 by amy ozgur
I’m loving this new ownership! This family business is so kind and have been most respectful to me. They performed my diagnosis well and reported everything clearly to me. The staff always kept me updated and gave me my quotes on time. My new go to shop.Services: Vehicle Inspection
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October 2022 by Q J.
TLDR; The mechanic is dishonest and I got separate inspections from 2 other mechanics to verify. I came here to replace my brakes. Immediately afterwards, my car was making loud helicopter-like sounds anytime I exceeded 30 mph. I brought my car back for inspection and they said the problem was completely unrelated to their work and it was a 'coincidental' problem with my wheel bearings. They quoted me over $500 to fix it. The whole situation was fishy, so I declined additional service. The moment I drove off, the sound was gone. Perhaps the mechanic had installed the brakes wrong and had corrected it upon inspection. Afterwards, I got separate inspections from 2 other mechanics and they both said my wheel bearings were completely fine.