CVS Pharmacy in Palo Alto is a convenient and full-service pharmacy offering a wide range of medications, including prescriptions and over-the-counter items. The pharmacy is staffed with helpful and experienced pharmacists who go above and beyond to assist customers, even staying late to help with last-minute prescriptions. Many locations are open 24/7 with drive-thru services, making it easy to pick up prescriptions quickly; one customer noted getting a prescription filled in less than 20 minutes. The store also provides vaccines such as flu and COVID-19 shots, and offers options for online management, including online refills, Rx delivery, and auto-refill enrollment. Customers can earn rewards like $50 ExtraBucks for certain services. While the staff is praised for their kindness and efficiency, some reviews mention concerns about store cleanliness, citing dirty areas and expired items. Overall, CVS Pharmacy in Palo Alto provides quick, professional service in a convenient location, with dedicated staff committed to helping customers with their pharmacy needs.
The store is disorganized, massy. But they carry things. As far as the service goes, from the cashiers at the front to the pharmacy, I have to say I’m very satisfied. They’re professional and friendly.m
December 2023
The place is dirty, the line system slow and confusing, and the cashier are too invasive. No, I don't want to open an account, give you all my info and spend 20 minutes doing this while people are waiting in line. Manager should revise some things.
December 2023
We got a prescription filled in less than 20 minutes. That is a CVS record for us. Town and Country is a nightmare though, parking, pedestrians and traffic makes this place hard to visit.
