CVS Pharmacy in Palo ALTO is a full-service pharmacy located in the Town and Country Village. It offers prescription refills, over-the-counter medication, and vaccines including flu and COVID-19. The pharmacy provides quick service, with prescriptions sometimes filled in less than 20 minutes, and offers convenient options like same-day pick-up, online management, and drive-thru service. Many customers report that the pharmacists and staff are experienced, helpful, and often go above and beyond, with examples of them sorting out complicated insurance issues and staying late to assist. However, the store itself has been noted as very dirty, with expired items and unclean food fridges containing mold and spills. The location also presents challenges with difficult parking, pedestrians, and traffic.
The store is disorganized, massy. But they carry things. As far as the service goes, from the cashiers at the front to the pharmacy, I have to say I’m very satisfied. They’re professional and friendly.m
December 2023
The place is dirty, the line system slow and confusing, and the cashier are too invasive. No, I don't want to open an account, give you all my info and spend 20 minutes doing this while people are waiting in line. Manager should revise some things.
December 2023
We got a prescription filled in less than 20 minutes. That is a CVS record for us. Town and Country is a nightmare though, parking, pedestrians and traffic makes this place hard to visit.
