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November 2023 by Jen Johnson
Always a wild ride. People who work there are kind. My issue is with the lack of people working there, longest line for pharmacy ever, and Walgreens is always having systemwide computer issues. Convenient location, but not at all a convenient experience.
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October 2023 by Dan Plankenhorn
I like going there. Trouble is everyone knows about it now. I used to be the sole customer at times. Got all my vaxes there. Nice folks behind the counter.
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January 2023 by Melissa F.
My insurance doesn't cover my meds for the treatment I'm doing. The team here always helps me find ways to get appropriate discounts and find other ways to reduce the cost of medication. I wouldn't know how to do it without them, they are very kind. They are a specialty pharmacy, so they are busy filling orders, so you may have to wait if it is an order that was just submitted, and if you come during a busy time of day. But they have always made sure I get my medications even last minute if I needed them right away. Just play games on your phone if you are waiting, it's normal for not all things to be instantaneous. Very professional, helpful, and have the meds I need that others don't have!
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November 2022 by Shay S.
I needed a prescription fast. I called and spoke with Sophia who was incredible and was able to gather my prescription very quickly. I was already impressed with her willingness to help. When I arrived to pick it up, Natalia rang me up. She then surprised me with an item in my prescription that Sophia had said was out due to a nationwide shortage, but she said she would look hard and try to find me a box. When Natalia handed me that hard to get and highly in demand medication I was shocked and thoroughly impressed. They both worked hard to make sure I got what I needed with little time to spare. I am grateful and will continue to turn to this wonderful team for my meds.
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May 2022 by Boumina Furniture
Very impersonal pharmacist, terrible customer service.
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April 2022 by Bonny Parke
The staff I talked to (Yvonne) was very helpful in giving me the cost of many of their medications today. She is very knowledgeable on cost-saving methods
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October 2021 by موسى الملكي
(Translated by Google) nice(Original)ممتز
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August 2021 by Rona J.
Thank you so much for the great customer service Sofia Ali I appreciate you that you help me this morning with good prices of the medication.
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May 2021 by Peter F.
Thorough and attentive staff and always informs of promotions and discounts. I drive from Daly City for there service and professionalism. Although closed on the weekends, they do offer pickup from 9am - 1pm if you really need the convenience.
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March 2021 by Laine B.
I had to get specialty Rxs filled here, but twice they made a mistake. Seems careless. Way too much time spent to get the right medications.
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February 2021 by Achva H.
I Wanted to thank the Walgreens pharmacy team in this branch! They are so helpful, welcoming and even help me obtain a manufacture coupon to help me get a better price for my meds! They really treat you as a human being and give you the best service with a smile. Thank you team!
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September 2020 by Vanee W.
My doctor refereed me to this Pharmacy. So regret that I didn't check with my insurance before I came to this pharmacy. I provided the staff with my insurance card. I asked the staff whether my insurance covered these medication. He said "NO". Then, I'm paying out of pocket for thousands of dollars of medication.At last, I called my insurance and I found out that these medication is covered under my plan!!!Did the staff check with my insurance ??My fault, I should check it myself
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August 2020 by Ruth W.
This is the BEST Walgreen's Pharmacy I have ever had the pleasure to find! They mail my prescriptions so I do not have to go into the pharmacy to pick up them up. Everyone I have spoken to is so pleasant, polite, and don't make me feel like I am a nuisance because I have had so many difficulties getting my prescriptions to them. The prescriptions are well wrapped and sent quickly. This pharmacy specializes in mailing prescriptions and is the only Walgreen's I have dealt with that will do so. I am on my husband's insurance policy; we have exactly the same coverage. A Walgreen's in Fremont will send his meds through the mail, but said they couldn't send mine (I have asthma as opposed to my husband's cardiac meds), but are unable to tell me why they can't send mine. I have contacted the insurance company and they say they have no issue with my prescriptions being mailed. Whatever! I am so grateful to have discovered the Walgreen's Pharmacy at 217 Alma, in Palo Alto.
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July 2020 by Vanessa I
Great prescription delivery service
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June 2020 by Olga Belchenko
Amazing customer service! Very helpful staff! Thank you!
